Zoe Pizzoferrato

Experience

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  Renbrook School

  Jun 2019 - Aug 2021

  Summer Camp Counselor

  Facilitated activities and created an inclusive camp atmosphere enabling me to understand and respond to unique emotional and behavioral needs of campers. Built strong connections with campers, allowing me to practice empathy, active listening, and effective communication through leadership.

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  Kingswood Oxford School

  Aug 2020 - Nov 2020

  Assistant Head Coach

  Focused on building rapport with players, allowing me to assess and understand strengths and weaknesses for their personal development. Provided individualized coaching to players in various areas such as skill development, technique, and strategy. Coordinated team practices and game day preparations, including setting up drills and leading warm up exercises. Assisted head coach in developing and implementing training drills and programs.

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  West Hartford Leisure Services

  Jun 2022 - Aug 2022

  Summer Camp Counselor

  Guided and mentored campers, promoting a positive camp environment and culture that promotes teamwork, inclusivity, and personal growth and responsibility.

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  Target

  Jun 2023 - Aug 2023

  Retail Associate

  Provided exceptional customer service and assistance as a Target retail associate, assisting customers with inquiries, locating products, and ensuring a positive shopping experience. Utilized strong organizational abilities to effectively manage inventory and ensure optimal stocking levels at Target, ensuring products were readily available for customers and effectively showcased featured products to enhance the shopping experience

• 

  NICABM

  Aug 2023 - Jul 2024

  Promoted to lead intern, dedicated to streamlining processes, implementing innovative solutions, and providing leadership and guidance to our team to enhance efficiency and client satisfaction. Responsible for bookkeeping, scheduling, quality assurance checks, creating transcripts and editing, customer transactions, and overseeing the entire customer service team. Customer service intern focused on promoting mental health resources and materials for the National Institute of Clinical Application of Behavior Medicine. Provides exceptional customer service that guarantees satisfaction and effective communication with customers and colleagues.

  • Lead Client Relations Intern

    Apr 2024 - Jul 2024

  • Client Relations Intern

    Aug 2023 - Apr 2024
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  Language and Behavioral Cultural Lab

  Jan 2024 - Jul 2024

  Undergraduate Research Assistant

  This research is examining social interactions within and across various age groups of adults. I have been tasked with listening to and then transcribing and coding 200 clips of which are thirty-seconds each in duration, per participant. Throughout this research experience I have demonstrated exceptional attention to detail in accurately transcribing and categorizing verbal interactions, ensuring data integrity for subsequent analysis as well as efficiently coding the clips of participant speech. Show less

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  Klingberg Family Centers

  Jul 2024 - now

  Child Development Specialist

  I work intensively with children ages 5-12 experiencing emotional and behavioral difficulties. Our year-round program offers comprehensive therapeutic services immediately after school and during school vacations, focusing on teaching coping and social skills in a structured environment. I develop and implement individualized treatment plans, foster a stable and therapeutic environment, and engage in recreational activities to promote healthy development. This role also involves consulting with staff to ensure consistency and continuity, providing transportation for clients, and participating in physical interventions when necessary. Show less