Lauren Maillet

Experience

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  Calgary International Film Festival

  Sept 2005 - Sept 2007

  Venue Manager

  Trained and oversaw the volunteer staff assigned to a festival venue for the duration of the festival for five years running, three years as paid staff and two years as a volunteer. Accounted for daily revenues. Coordinated between film cast and crew, venue staff, and festival staff to meet the needs of all three groups.

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  Best Buy

  Jun 2008 - Jan 2010

  Department Supervisor

  Motivated and trained teams of fifteen to twenty specialists to reach sales goals and meet customers' unique needs. Performed shifts as the manager on duty. Established monthly business plans to set department goals and communicate expectations. Completed bi-annual associate reviews and bi-weekly evaluations to assess gaps and establish proof of quality work deserving of monetary raises. Lead the team to achieve number one store in the country for Geek Squad services sales three months in a row. Counted weekly inventory levels to prevent against theft. Mostrar menos

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  Lenscrafters

  Jan 2010 - Jun 2011

  Acting Retail Manager

  Trained and oversaw retail sales staff. Scheduled employees and assisted with hiring. Completed weekly employee performance reviews and helped them grow in their ability to assist customers. Helped customers find the perfect glasses for their lifestyle. Received inventory.

• 

  Aero Space Museum of Calgary

  Sept 2011 - Oct 2016

  Guest Services Coordinator

  Hired, trained, and supervised guest services staff; managed and recruited volunteers; booked and marketed educational programs; managed gift shop; booked meeting room rentals; managed membership program; social media marketing; internal event management; designed ads using Photoshop and InDesign; developed and booked all marketing efforts.

• 

  SERG Alberta

  Sept 2014 - Jun 2016

  Membership Chair

  Attended board meetings and served to promote membership awareness and added new members to the organization throughout my term.

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  The Hangar Flight Museum

  Oct 2016 - now

  Developing the Museum’s brand and marketing strategy; designing ads using Photoshop and InDesign and booking advertisements; managing social media channels; writing press releases; updating the Drupal website; writing and formatting membership newsletters; communicating our fundraising efforts; developing event strategies; creating and analyzing department budgets; recruiting, hiring, and training employees; purchasing for the gift shop; merchandising the gift shop; assisting visitors.Tourism Calgary White Hat Academy certified. Mostrar menos

  • Visitor Experience and Operations Director

    Nov 2021 - now

  • Guest Services and Marketing Manager

    Oct 2016 - Jan 2021