Jagadeesan Kathiravan

Experience

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  HDFC Bank

  Jan 2013 - Jul 2013

  Senior Sales Officer
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  ICICI Bank

  Dec 2013 - Jan 2015

  Officer
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  Deutsche Bank

  Oct 2015 - Feb 2016

  Sales Manager - Personal Banking
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  Dunia

  Sept 2017 - Jul 2018

  Relationship Officer

  - Offer detailed guidance to customers regarding the range of loan products and credit options available, ensuring they fully comprehend the terms, conditions, and implications of each service.- Assist customers throughout the loan application process, from initial inquiry to final approval, ensuring a seamless and positive experience.- Conduct comprehensive assessments of customers' financial profiles, including creditworthiness and property evaluations, to determine the viability of extending personal loans.- Proactively identify and pursue new sales opportunities within the target market, contributing to the growth of the personal loan portfolio.- Monitor market trends and competitor activities to identify potential risks and opportunities for product enhancement or sales strategies. Show less

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  Innovation Direct Employment Services

  Mar 2019 - Feb 2020

  Sales Professional

  - Present and promote ADCB credit cards to both new and existing customers with persuasive sales pitches and comprehensive product knowledge.- Initiate proactive outreach to potential customers through cold calling and other lead generation techniques. Additionally, expand the customer base by identifying and pursuing new sales opportunities.- Develop and execute strategies focused on acquiring new clients while retaining and nurturing existing relationships. Employ exceptional customer service skills to meet and exceed client expectations, ensuring continued business growth.- Implement strategies to enhance customer experience and ensure long-term engagement. Show less

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  First Abu Dhabi Bank (FAB)

  May 2020 - Feb 2022

  Senior Personal Banking Officer

  - Identify and recommend cross-selling opportunities for additional banking products to both existing and new customers. Engage in proactive lead generation and outreach efforts, including cold calling, to expand the customer base and enhance overall customer value and satisfaction.- Process and evaluate loan applications, ensuring a thorough assessment of creditworthiness within specified limits. Adhere strictly to compliance and risk assessment policies while assessing customer needs and presenting various personal loan options. - Analyze and evaluate loan applications to provide recommendations for approval or rejection based on a detailed credit analysis and a thorough review of customer financial profiles. - Offer expert advice on the suitability of loan products and provide clients with detailed information on loan terms and conditions to facilitate informed decision-making.- Identify and recommend cross-selling opportunities for additional banking products to both existing and new customers. Engage in proactive lead generation and outreach efforts, including cold calling. Show less

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  Abu Dhabi Commercial Bank

  Apr 2022 - May 2024

  Senior Personal Banking Officer- Employee Banking Services

  - Promote and sell a comprehensive range of financial products, including Current Accounts, Savings Accounts (CASA), Credit Cards, and Personal Loans, to both retail and bulk customers.- Validate customer eligibility meticulously to maintain the integrity and reliability of the bank's customer base.- Conduct thorough verification processes to ensure all prospective customers meet the bank's desired customer profile criteria.- Collaborate closely with Customer Service teams to identify and leverage sales referral opportunities and implement effective cross-selling and upselling strategies to enhance the sale of financial products.- Ensure every customer interaction reflects the bank's commitment to quality service, reinforcing customer loyalty and trust. Show less

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  HDFC Bank

  Jan 2025 - now

  Manager - preferred Banking