Amanda Mpanza

Experience

• 

  African Bank

  Mar 2014 - Jul 2016

  Sales Consultant and Second in charge

  Process/Review loan applications, checking on quality of the application and dealing with confirmation of employment. Deal with customer queries and enquiries. Logging of queries to direct them to relevant department for resolution. Batching of all loan applications and courier to Warehouse for scanning. Credit Card primary custodian, ensuring all credit cards are accountant for. Doing monthly stocktake to ensure all cards are still working and not lost. Receipting ew cards to branch stock. Issuing new and replacement card to customers and assist with activation. Allocation of leads to sales consultants for prospecting. Conducting monthly branch audits when the manager is not in. Show less

• 

  Capitec

  Aug 2016 - now

  Responsible for continuously identifying opportunities to convert clients.Responsible for opening and maintaning client savings accounts.Responsible for the branch cashier role by processing transactions.Take full responsibility for FICA confirmation in accordance with company policy.Participate in continuous learning and sharing knowledge, skill and experiences.Responsible for contacting / calling clients as part of the marketing strategyResponsible for resolving all client queries pro-activelyWorked in different environments from towns to cities Show less

  • Assistant Branch Manager

    Aug 2016 - now

  • Service Consultant

    Aug 2016 - Mar 2024