James Cobble MA, BS

Experience

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  MORRISTOWN POLICE DEPARTMENT

  Jan 1991 - Mar 2005

  Master Patrolman / Certified Field Training Officer

  Achieved highest level as a Patrol Officer based on education/training level, experience, and performance. Conducted comprehensive field training for new recruits on all aspects of job responsibilities, prepared daily activity reports to track performance, and conducted weekly/monthly performance reviews to evaluate progress. * Participated in monthly meetings with other Field Training Officers to discuss progress of recruits and make recommendations for additional training needs, * Worked as an integral team member in patrolling designated areas, assisting with traffic control, investigating criminal activities and traffic accidents, and interacting with the public. * Responded to emergency calls, conducted investigations, controlled violent/hostile situations, interrogated suspects, and testified in court. * Strengthen community relations by representing the department at various public functions. * Enforced laws, prosecuted violations, and seized contraband and property in compliance with federal, state, and local procedures and regulations. * Served as a key member of the crisis negotiating unit to resolve crisis or potential hostage situations.Certified FBI Crisis Negotiator Show less

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  TENNESSEE ALCOHOLIC BEVERAGE COMMISSION

  Mar 2005 - Mar 2007

  Special Agent 1

  Performed routine checks/audits of local restaurants and retailers to evaluate compliance with commission regulations to maintain alcohol licenses. * Performed undercover investigations at local establishments and prepared detailed reports to identify findings or potential regulatory violations. * Analyzed restaurant financial statements to determine the percent of sales of alcohol versus food sales to ensure compliance with licensing requirements and regulations. * Performed on-the-job training with new agents covering all aspects of regulations, job responsibilities, procedures, and recordkeeping/reporting requirements. Show less

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  RUSTY WALLACE PONTIAC CADILLAC GMC

  Mar 2007 - Jul 2007

  Sales Consultant

  · Consistently met/exceeded quotas by establishing rapport with customers, identifying needs, recommending appropriate vehicles, and using strong negotiating skills to close sales. · Ranked in Top 3% of sales team for overall monthly results. · Differentiated myself by building relationships, establishing trust, listening to needs, selling the benefits of automobiles, and following up with customers. · Maintained high profit margins through strong customer negotiating skills and closing high rate of deals. · Achieved "best month" of 12 cars sold in 2nd month with company Show less

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  Grainger County Sheriffs Department

  Jul 2007 - Oct 2009

  Criminal Investigator/Narcotics

  Conducted comprehensive investigations of criminal and narcotics cases as an undercover agent. * Managed and administered a large caseload of up to 10 cases simultaneously that involved extensive, detailed documentation and recordkeeping. * Achieved a 100% success rate in investigative prosecutions through intensive investigative processes and extensive knowledge and experience in the field. * Developed a strong network of informants and successfully maintained undercover status used to identify critical case information needed to successfully convict suspects under investigation. * Led the largest narcotics investigation in Grainger County's Show less

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  K-VA-T Food Group

  Sept 2010 - Mar 2012

  Front End Manager

  Supervise and monitor the front endSupervise and monitor the cashiers, courtesy clerks and video associatesProvide excellent customer service Promote and maintain efficient customer serviceSupervise and coordinate schedule of the cashiers and courtesy clerks Accountable for all deposits and check cashing functions Coordinate all check cashing procedures

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  BROS Management, Inc

  Mar 2012 - Apr 2013

  Second Assistant Manager

  Responsible for learning and understanding McDonald's policies and procedures• Learning the basics of restaurant operations through on-site training, area management and floor management. Experienced with attaining and maintaining customer satisfaction. • Developing an understanding of basic supervision, human relations, interpersonal communication and follow-up skills • Maintaining critical standards for product quality, service speed, quality and cleaniness• Controlling food components, labor, waste and cash while managing shifts and/or areas. • Completing all assigned shift paperwork. • Ensuring that a respectful workplace exists in the restaurantContributed and successfully guided employees to 3 consecutive months of above 90% or more of mystery shopping survey for the businessCertifications: Basic Shift Management Computer Applications Show less

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  Samsung Telecommunications of America at (2020 Company)

  Apr 2014 - Feb 2016

  Field Marketing Manager

  • Manage a large territory including East TN and NC retail locations• Execution of sales strategies within institutional accounts. • Manages, trains, and develops understanding of Samsung products to sales associates• Maintain a high-working knowledge of client-specific products • Engage potential customers by sharing key features and responding to their questions• Ensure all availability and visibility standards are met per retail location• Manage business unit customer needs assessment.• Apply assessment frameworks on accounts in region by overseeing account activities• Increased sales in assigned region by 10% with consistent emphasis of building sales of products Show less

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  OSP Prevention Group, Inc

  Oct 2016 - Oct 2017

  Property Damage Investigator

  Investigate underground cable facilities for Comcast Telecommunication CompanyPerform research on TN811 dig laws for underground dig law violationsConduct insurance insurance claims and invoices for damage reinbursementOrganize and manage reports for OSP Prevention for documentation puposes

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  Tennessee Department of Corrections

  Aug 2017 - now

  Prepares and maintains offenders' records and reports; identifies criminal activities and background information in reports or standard forms which answer special requests by the parole board; prepares narrative reports of the investigation process; total caseload activities when preparing monthly reports. Interviews probationers and parolees regularly to evaluate their progress in accomplishing goals and maintaining the terms specified in their probation contacts and rehabilitation plans.Acts as liaison with judges, court personnel, law enforcement and other agencies concerned with the probation/parole program and who may have an effect upon the success of agency goals.Searches on state, local, and federal databases for incidents and additional information related to their offenders. Requests arrest warrants for non compliance by the offenders as required by policy and procedures.Utilizes compiled offender information in order to determine proper steps for treatment- Show less

  • Probation Parole Officer II/DAT

    Aug 2017 - now

  • PSU Officer II/DAT Coordinator

    Aug 2017 - now