Maxwel Prado

Experience

• 

  Itaú Unibanco

  Jan 2018 - Jan 2023

  • Desenvolvimento de produtos digitais, liderança de times multidisciplinares• Realização de análise de dados, criação de Teste A/B, gerenciamento da construção dos testes para validação dessas hipóteses• Criação de observability do processo visando mapear os problemas• Adequação e retomada do aumento de limites ativo no cartão de crédito para atender a resolução 4655 do Banco Central, foi necessário readequar toda a jornada do cliente nos canais (fatura, SMS e central de atendimento).o Resultados: Após um ano da entrega do projeto, saímos de um patamar de 0% para 40% de toda a carteira de cartões retomada neste fluxo רוצה לראות פחות o implemented the new personal loan engine (2019-20) – this delivery changed the product sales performance leaving from an old legacy solution, with many processing bug and constraints to a flexible business rule engine. o Results: We doubled the product profit after its launch.o Adapted the credit card limit business engine according to Brazilian Central Bank resolution (2020-21), it was necessary to fix the business rule gaps, including new variables for the decision, and still it was created improvements in the communication flow with customers (credit card statements, message and call center). o Results: One year after our roll out, we changed from 0 to 40% of customer data base using this solution רוצה לראות פחות

  • Product Manager

    Jan 2022 - Jan 2023

  • Analista de Projetos Pleno / Product Owner

    Jan 2020 - Jan 2022

  • Project Analyst

    Jan 2019 - Jan 2020

  • Estagiário

    Jan 2018 - Jan 2019
• 

  F1RST Digital Services

  Jan 2023 - now

  Product Owner Specialist

  • Monitor and interpret data to define new functionalities related to the profitability of investment products (profitability engine and services)• Ability to manage middleware optimization projects that connect channels with systemic acronyms to enable transactional, documentary and advisory flows within the investment universe.• Prioritizing customer experience in all activities and decisions• Ability to lead and motivate multidisciplinary teams• Ability to communicate clearly with different stakeholders• Adaptability: Ability to adapt to rapid changes and respond effectively to new challenges and opportunities• Problem solving: Ability to identify and solve problems efficiently, maintaining the stability and integrity of systems רוצה לראות פחות