Zac Smith

Experience

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  Carphone Warehouse

  Aug 2012 - Oct 2013

  Retail Sales Assistant

  Dealt with a wide range of customers selling products varying from mobile phonesto home broadband and tablets. This job also required extended knowledge ofdifferent network tariff’s and deals. Whilst working part time I managed to achievethe third highest insurance monthly attachment rate in the area. I also became thestore ambassador for Sony mobile which involved learning about their latesttechnology and feeding that information back to the in-store team.

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  The Physical Network

  Oct 2013 - Dec 2014

  Responsible for running the ticket sales for the company for music festivals inAmerica. I was the first point of contact for up to 300 customers at a timeaddressing questions, dealing with issues and giving advice. I was responsible forkeeping current information posted on social media sites thus giving support tothe marketing department. Responsible for promoting ticket sales to existing festival promoters for upcomingfestivals. Also dealt with enquiries regarding the website and procedures of how tosell festival tickets correctly. I was successful in sustaining personal relationshipswith promoters through social networking sites such as Twitter & Facebook.

  • US Sales Manager

    Jul 2014 - Dec 2014

  • Customer Service

    Oct 2013 - Jul 2014
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  G Live, Guildford

  Dec 2014 - Sept 2015

  Ticketing Assistant

  In this role I was responsible for front of house customer service which included answering phones,dealing with customer enquiries and taking bookings for shows and events. I also became an Active member of G Live's Access group which dealt with how the company can bestaccommodate their disabled guests.

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  Class of '93

  Jan 2015 - Oct 2018

  Co-Founder

  Class of '93 is a bespoke seller of hip hop related products.As hip hop fans, we seek to create unique products that not only act a physical extension of the genre, but also exist as conversation starters in their own right. Our products include custom Hip Hop Playing Cards, and Lyric Art Posters.

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  O2 (Telefónica UK)

  Sept 2015 - Aug 2016

  Retail Sales Assistant

  My role as a sales assistant involved dealing with customers in an efficient and courteous manner, ensuring they are satisfied when leaving the store. O2 also sell a wide range of wearable technologies such as smart watches and VR headsets. Upon selling these products it was my job to explain these products to a customer in a simplified and succinct manner.It was also important that I stayed up to date with the latest happenings in the telecommunication and technology industries to ensure the information I gave to customers was relevant and correct. Show less

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  Skunk Anansie

  Feb 2016 - Mar 2017

  Social Media Manager

  Skunk Anansie are a British rock band who have sold over 5 million records worldwide and have embarked on 7 sellout world tours. My role revolved around fan engagement within the scope of social media platforms. It was my job to keep in contact with the band, record label, management and PR company to articulate content with a goal of retaining and expanding their online following.

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  Helen Gammons

  Jun 2016 - Aug 2016

  Book Researcher

  Helen Gammons is the author of "The Art of Music Publishing" and I was tasked with researching the creative industries for the upcoming second edition.My role included analysing and comparing global music industry trends, making recommendations on where the UK music market is heading, and discussing potential new revenue streams. I also had the opportunity to interview Ralph Simon (CEO, Mobilium) to discuss the technological disruptions the music industry has faced over the past 10 years. Show less

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  Rotolight

  Aug 2016 - Apr 2017

  Digital Marketing Executive

  Rotolight are an award winning film and photography lighting manufacturer based at Pinewood Studios. My role involved the creation and delivery of engaging web and social media content in addition to executing digital marketing campaigns, analysis and reporting of key marketing metrics and campaign outcomes. I was also tasked with searching for potential brand ambassadors to enhance the company's market position.

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  Music Gateway Ltd

  Dec 2016 - Apr 2017

  A&R / Sync Assistant

  My role as an intern at Music Gateway involved learning the fundamental aspects of A&R and music synchronisation. Regarding synchronisation, I was tasked with researching TV programmes and films to determine their musical themes. Once this research was completed, I assisted the Sync Manager with finding new music to fit those themes before a playlist is pitched to the relevant Music Supervisor.I was also tasked with refining the first stage of the pitching process, allowing the A&R manager to review a more succinct selection of songs before submitting it to record labels and publishers. Show less

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  Metropolis Studios

  Jan 2017 - Jan 2017

  TV Researcher (Metropolis Broadcasting)

  My role for Metropolis Broadcasting involved researching various genres of music and bands to aid the pitch of a new TV show to television broadcasters. Research was conducted over a period of one week, and included sifting through large amounts of data before displaying the results in a simplified and concise manner to the Head of Broadcast at Metropolis.

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  Landmrk

  Apr 2017 - Oct 2018

  Digital Project Manager

  Landmrk is the Pokémon GO for branded content. We allow digital content to be placed, in real-time, into physical locations anywhere in the world.Since joining the company in April 2017, I was the lead project manager for all of Landmrk's campaigns. These include Ariana Grande, YouTube, Shakira, CNCO, The Vamps, Jonas Blue, CeX and Carling.I have also had the opportunity to pitch Landmrk at SF Music Tech, San Francisco and Next Tech Now, London.

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  Thirsty Thoughts

  Sept 2017 - Oct 2019

  Project Manager

  In the Summer of 2016, a serial entrepreneur, a robotics specialist and a neuroscientist went for a beer and a catch up in Bristol. A year later they walked out with the first mind-controlled beer pouring robot, built by innovation agency Strange Thoughts in partnership with the world renowned Bristol Robotics Lab. After building a range of mind controlled drinks pourers specialising in attracting crowds at corporate events, conferences and private parties, we grew to make Thirsty Thoughts what it is today, an innovation agency specialising in all things drinks. With a mantra of "No idea too crazy for us to create", we strive to make the absurd possible for our clients with the use of emerging technology. In the past 18 months, Thirsty Thoughts have been fortunate enough to work with some amazing brands including Google, Twitter, Marriott Hotels, Kozel and Innis and Gunn, creating fame through tech led PR campaigns and entertaining revellers at events across Europe with mind-controlled drinks. Show less

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  Academy of Contemporary Music

  Nov 2017 - Aug 2018

  Masterclass Lecturer

  Casual Masterclass lecturer for ACM's Music Business students on topics ranging from Artificial Intelligence (AI), Machine Learning, AR, VR, Autonomous Vehicles and Interplanetary Space Exploration.

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  Pulselive

  Oct 2018 - now

  Project Manager

  Pulselive is a sports technology company who are part of Sony's digital sports division. We are responsible for creating, developing and managing digital platforms that reach millions of sports fans every day. Clients include The Premier League, FC Barcelona, International Cricket Council, World Rugby, Australian Football League, Liverpool FC, Everton FC and Leicester FC.