Zelcy Joyce Servin

Experience

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  Videojet Technologies

  Jul 2014 - Jun 2015

  Import Analyst

  • Processed 100+ import shipments monthly, ensuring 98% accuracy in customs clearance and compliance.• Orchestrated transportation schedules for collections and deliveries, reducing lead time by 15%.• Collaborated with the Financial Department, resulting in 100% on-time payments to clients and suppliers, meeting their requirements.• Implemented weekly KPI and tracker reports, enhancing client transparency and satisfaction.• Maintained meticulous client billing records, achieving 99% accuracy and timeliness. Show less

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  Comercializadora El Palacio de Hierro SA de CV

  Jun 2015 - Nov 2015

  Material Planner

  • Collaborated cross-functionally to plan and coordinate import shipments, resulting in a 15% reduction in lead times.• Facilitated seamless purchase-to-billing processes, improving invoice accuracy by 20%.• Established effective client communication channels, achieving 95% on-time delivery of finished products.• Managed PO orders in SAP System with 100% accuracy, optimizing inventory levels and reducing excess stock by 10%.• Executed financial duties, ensuring timely payments to foreign suppliers and minimizing late payment penalties by 90%. Show less

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  Livingston International

  Nov 2015 - Jun 2019

  • Prepared and managed all shipping documentation, resulting in a 95% accuracy rate and a 20% reduction in customs processing time.• Ensured compliance with national and international shipping regulations, achieving a 100% adherence rate and avoiding penalties.• Coordinated logistics for ocean, air, and ground transportation, optimizing carrier dialogues and reducing transport costs by 15%.• Developed operational metrics and KPIs, leading to a 10% increase in efficiency and better decision-making.• Oversaw incoming and outgoing shipments, meeting deadlines with a 98% on-time delivery rate.• Collaborated with the warehouse team, improving product handling procedures and reducing errors by 25%.• Generated and delivered Government Reports promptly, maintaining full compliance with regulatory requirements.• Managed and resolved shipment issues, achieving a 90% resolution rate and minimizing disruptions to operations. Show less

  • Trade Analyst

    Nov 2015 - Jun 2019

  • Trade Compliance Analyst

    Nov 2015 - Jun 2019