Gabrielle Surrett

Experience

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  MCMA Graduate Office

  Aug 2007 - May 2010

  Receptionist

  •Collected verbal and written messages and transmitted them to the appropriate person/destination•Operated multi-line phone system, assisted visitors, and coordinated meetings, appointments and events•Operated campus switchboard and answered, screened and directed inbound phone calls•Welcomed visitors, determined nature of business, and directed them to suitable employee

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  Southern Illinois University

  Mar 2008 - May 2011

  Resident Assistant

  •Established over 60 educational and social programs on diversity, personal development, relationships, safety/security, and academic performance•Provided paraprofessional advising to undergraduate students•Advised and mentored residents with personal, educational, and social issues•Managed administrative tasks including room condition reports, maintenance requests, incident reports, and room changing process•Confronted and resolved issues on diversity, racism, alcohol and drug abuse, academic performance and social acceptance Show less

• 

  The Pointe at SIU

  May 2010 - May 2012

  •Handled conflicts such as resident evictions, delinquent activity and roommate disputes, and reported information immediately to the Director of Operations and Executive District Director•Lead staff meetings and gave presentations on topics such as how to conduct professionally in the workplace, how to encourage residential involvement in programs and how to effectively collect rent from residents w/overdue accounts •Enforced policies and procedures governing the Pointe and other governing colleges•Managed and updated over 150 residential accounts•Withdrew/deposited all transactions for leasing property Show less

  • Account Director

    Jul 2011 - May 2012

  • Community Assistant

    May 2010 - Jun 2011
• 

  Calvary Academy

  Dec 2013 - now

  Substitute Teacher/Teaching Assistant

  • Ensure students turn in assignments, follow school policies, and complete assigned work• Demonstrate and reinforce social standards of behavior • Prepare class materials for English, Math, Social Sciences and Religion courses• Implement creative activities to ensure assigned learning goals are met

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  By The Hand Club For Kids

  Dec 2014 - now

  Team Leader