Robert Hovsepyan

Experience

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  Storm International

  May 2017 - Sept 2020

  Senior Marketing Coordinator | ShangriLa Casino Yerevan

  • Establish, implement and communicate casinos marketing strategy.• Plan and organize promotional lotteries, events, concerts and parties.• Gather, analyze and report customer feedback. • Provide other departments with needed partners, materials and information.• Find and build successive relationships with local and foreign partners, suppliers.

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  Digitain

  Aug 2020 - Dec 2021

  Sales Specialist

  • Prospect for potential leads using various channels & professional tools.• Make cold calls & emails via outside-the-box tactics for contacting the Prospects.• Investigate Prospect’s needs & identify proper solutions.• Liaise with the Prospects by representing the company and its range of services via remote calls, meetings & international exhibitions and conferences.• Process & support information requests for Prospects who apply to the company.• Communicate the special technical needs & commercial terms desired by Prospects to the relevant departments.• Review & provide feedback on the revisions of engagement contracts with Prospects along with the legal department.• Build & cultivate relationships & opportunities within the existing accounts.• Achieve KPI targets & objectives through increase in the number of and size of sales.• Maintain thorough knowledge of the company product & stay updated about the company’s product developments.• Collaborate with the team of Account Managers on existing projects for identifying new selling opportunities.• Be involved in company’s product development roadmap planning for providing requirements initiated while sales process. Show less

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  Slotegrator

  Jan 2022 - Dec 2022

  Sales Manager
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  Pariplay

  Apr 2023 - Jul 2024

  Managed top-tier accounts sourcing content from internal (Wizard Games) and aggregated studios on the PariPlay platform across markets including the UK, EU, Canada, and the USA.Conducted gap analyses on client websites for studios and games, and upsold additional content providers or enabled more games from existing connected vendors.Negotiated and offered promotions for internal studio content to operators, aiming to enhance performance.Delivered monthly and quarterly performance reviews and benchmark reports, comparing with regional competitors.Oversaw and project managed new client onboarding and the launch of new brands for existing clients, ensuring all agreed-upon content was ready for a successful launch.Coordinated with support, tech, and product teams to ensure excellent service delivery, prioritizing and following up on ongoing technical tasks to meet client needs efficiently.Managed customer escalations and critical situations arising from technical or commercial issues, swiftly addressing concerns to ensure customer satisfaction. Show less

  • Group Key Account Manager

    Mar 2024 - Jul 2024

  • Commercial Account Manager

    Apr 2023 - Mar 2024