
Mara Simion
Field Representative

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About me
Operations Manager@Dals
Education

Highschool G. Cartianu Piatra Neamt
1996 - 2000Programmer Computer ScienceActivities and Societies: Writing and publishing different stories and articles in French and Romanian.

Universitatea Vasile Alecsandri din Bacau
2000 - 2004Economist MarketingEconomist
Experience

Mondelez International
Apr 2008 - Jun 2014Field RepresentativeMy role as Field Representative was to create, develop and maintain business relationships with Mondelez's partners on International Key Account level. Also to actively participate and propose orders for all Mondelez's products, taking into account also different promotions. To manage and train third party employees. To assure the merchandising for the stores not covered by the third party employees. To negotiate with clients for different promo actions on local level. I also acted as active supervisor while my manager was not available. Show less

Veo Worldwide Services
Jun 2014 - Mar 2015Project ManagerMy role was to lead the commercial team in order to achieve it's target. To assure that all clients are receiving the highest quality and professional products . To assures that my team is well trained, informed in time and works efficient. To coordinate and develop my team based on company’s values and assures that people are motivated and involved in achieving company’s targets.Effectively estimated time and resources for activities that must be undertaken by the team. I also delegate tasks and responsibilities as part of career growth plan of my associates to team leaders role. I have proactively identified other potential markets for selling the companies products, I have checked for dependencies to other areas and worked efforts structuring the plan accordingly.On a daily, weekly and monthly basis I have measured project progress using metrics and made mid-course adjustments to manage the planned activity in order to achieve targeted goals on time, within budget and in scope. Show less

GfK
Mar 2015 - May 2017Scripting and Data Processing ManagerMy role was to manage Scripting and Data Processing team in order to deliver best results on the assigned tasks; to identify people's needs and to organize specific training; to forecast department's needs and to develop business relation ships.Operational Management : I have effectively estimated time/resources for activities that must be undertaken by the team. I also delegated tasks or responsibilities to others, as part of their career growth plan. I have proactively identified and checked dependencies to other areas and worked efforts structuring the plan accordingly. On a daily, weekly and monthly basis I have measured projects progress using metrics and made mid-course adjustments to manage the planned activity in order to achieve targeted goals on time, within budget and in scope.I have set the quality framework accordingly to the team's structure (data processing and scripting). I performed analysis and identified process gaps. Reporting: I have established key metrics to use as the basis for tracking the progress of a work effort. Made sure the project progress is accordingly with the established SLAs. Financial Management : Worked directly with the Financial Department in order to establish the monthly and yearly budget, evaluate any spikes or outstanding situations that might affect the agreed contracts with the Stakeholders, performed the monthly bills calculations per projects.I have assessed the capabilities of my team members (more than 70 direct reports). I have Identified the human resources needs, performed hiring, interviews and established training and mentoring plans. I have assigned the resources based on availability and skills, I have directly worked with 10 strategic clients from Europe and EMEA Regions. I have defined and managed new tasks in scope. I have provided support on complex situations and kept a close interaction with the Stakeholders.I have participated in the change management and assimilation process. Show less

Amazon
May 2017 - Aug 2025I am responsible for managing the Hazmat Storage Program, partnering with different teams (Capacity Planning, Industrial Hygene, Work Health&Safety, Environmental, Learning&Development, Dangerous Goods, Finance, Quality Assurance, Operations in Fullfilment Centers) in order to deliver ambitious, cross-functional projects. As part of project and program ownership, my focus is on the larger business picture (i.e., customer experience, processes or problem, opportunities, etc.). To drive the right outcomes, I asses the business requirements and goals. As I'm part of a customer centric company, I help my customers and the engineering teams to make trade-offs by considering the larger picture (e.g., customer experience, financial goals, compliance, legal, brand, public relations, process workflow dependencies, metrics, quality, efficiency, etc.). I partner with other managers to secure resources, scope efforts, set project priorities and milestones, and drive delivery. I am responsible for organizing/collecting data, writing PR/FAQs and other strategic program documentation (e.g., narratives) for supporting OP1 - 2 efforts. I manage overall schedule, proactively mitigate any risks, and keep the scope of effort under control. I accelerate progress by driving crisp and timely decisions, clearing blockers (e.g., path to green), escalating appropriately. I apply process improvement methodologies (e.g., Agile, Lean, Kaizen analyses, or another approach). I look for opportunities to improve system quality and operational excellence. Show less As an Operations Manager, I am responsible for managing a team of 40+ associates, two Compliance Managers and two Subject Matter Experts, reporting directly to me.I manage process specialist and managers in driving operations goals and in turn support internal business units to ensure compliance with products compliance regulations and other trade requirements.Think Big:- On a daily basis I'm interacting with Amazon Stakeholders on a World wide level and onboarding global initiatives, aiming to increase our business.- I am planning, driving, overseeing global taskforce initiatives, focused on head count saving- I am internalizing organizational goals, making them mine own personal stretch goals- I'm focused on a long term strategy and proposing/implementing new key performance indicators and business goalsDrive results- I'm constantly monitor my team's performance and I'm using my Lean Six Sigma knowledge in order to initiate, plan, execute, monitor and control new improvement projects. - I'm driving Gemba and Kaizen walks on a monthly level in order to brainstorm and identify new areas of improvement- I'm using the Agile approach while initiating new projects and I'm acting as Project Manager end-to-end- co-owner in the process of budget planning- creating operational goals for respective business functions measured under Cycle Time/Productivity/Quality/Cost metricsHire and develop the best:- I'm performing coaching, mentoring and training with my direct reports and peers, focused on main areas of improvement, investing in their growth- Mentor and guide Process Experts to manage quality, to improve process efficiency, to minimize variation, and to conceptualize, design and deliver training sessions to the team- I'm actively focused on developing others, recognizing talents and promoting them to the next level Show less My role as Compliance Manager was to manage people and coordinate product compliance operations with the purpose of ensuring that business goals are achieved.I initiated and lead process improvement projects, presented solution proposals and implemented them into other applicable operational areas. Operational Management : I have effectively estimated time/resources for activities that must be undertaken by the team. I also delegated tasks or responsibilities to others, as part of their career growth plan. I have proactively identified and checked dependencies to other areas and worked efforts structuring the plan accordingly. On a daily, weekly and monthly basis I have measured projects progress using metrics and made mid-course adjustments to manage the planned activity in order to achieve targeted goals on time, within budget and in scope.I have set the quality framework accordingly to the team's structure . I'm performing analysis and identifying process gaps. Reporting: I establish key metrics to use as the basis for tracking the progress of a work effort. Make sure the project progress is accordingly with the established SLAs. I assess the capabilities of my team members (more than 30 direct reports). I'm identifying the human resources needs, performing interviews and establishing training and mentoring plans. I assign the resources based on availability and skills, I define and manage new tasks in scope. I'm providing support on complex situations and kept a close interaction with the Stakeholders.I participate in the change management and assimilation process.I create training materials adapted on business needs, with focus on soft skills, and sustain training sessions for more than 120 employees.Additionally, I mentor peers and new hires, act as a coach for team members to demonstrate key leadership principles. Show less
Program Manager
Jan 2024 - Aug 2025Operations Manager
Oct 2021 - Dec 2023Compliance Manager
May 2017 - Oct 2021

Dals
Aug 2025 - nowOperations Manager
Licenses & Certifications

Programmer
Highschool G. CartianuJun 2000- View certificate

Leading and Motivating People with Different Personalities
LinkedInOct 2022 - View certificate

Trauma-Informed Change Management
LinkedInOct 2022 - View certificate

Process Improvement Foundations
LinkedInNov 2023 
Lean Six Sigma Green Belt
AmazonMar 2019
Business and Life Coach of NLP
Crafting MindsMar 2018
Agile Project Management Certifications
BrainupOct 2020
Volunteer Experience
Volunteer
Issued by Let's Do It, Romania!
Associated with Mara SimionVolunteer
Issued by Bethany Christian Services
Associated with Mara Simion
Languages
- roRomanian
- enEnglish
- frFrench
- geGerman
- spSpanish
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