
Breanna L. McNabb
Customer Service Associate/Security Administrative Assistant II, Security Department

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About me
SR. PROCESS IMPROVEMENT MANAGER | PROCESS DISRUPTER | CONSULTANT | CONTINUOUS LEARNER
Education

University of Michigan
2018 - 2019Certification Six Sigma
Eastern Michigan University
2006 - 2009Bachelor of Science - BS Speech-Language Pathology/Pathologist Deans List
Experience

Saint Joseph Mercy Health System
Feb 2007 - Apr 2011Customer Service Associate/Security Administrative Assistant II, Security Department
Rpc Inc
Dec 2010 - May 2011Patient Care Coordinator•Review documentation weekly for accuracy and completion, provide feedback and review with staff in a timely manner•Gather pertinent data for each client via documentation tracking sheets or other tools to track target areas•Prepare Action Supervision Reports being ready to discuss at weekly management meetings•Supervise and monitor all Life Skill Trainers
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Trinity Health (HQ Michigan)
May 2011 - Dec 2017• Provides analytical revenue management support for the Regional Health Ministries (RHMs) and other various operational areas within Revenue Excellence (Rev Ex). • Performs business case ROI, impact analysis, applies actions steps, routine status reports to inform management ensuring project plans and deliverables are met. • Implements and maintains internal databases that provide financial, statistical, and operational information. • Leads small to large scale projects of a limited duration while compiling quality checks/audits; access applications and carry out operational revenue management goals. • Proficient in Microsoft Office Suite, Outlook, Lawson Supply Chain, Business Objects/Business Intelligence. Additional strength in: Hyperion Smartview, People Soft, Kaufman Hall, Visio, HealthQuest, and Microsoft Project.• Serves as a subject matter expert (SME) for Rev Ex by overseeing invoice processing, addressing vendor issues and trouble shooting for Lawson Supply Chain System.• Appointed as project manager for Revenue Excellence dimensional mapping committee; while documenting and creating a playbook for future RHM mapping. • Co-lead conversion to Unified Account Payable Organization (UAPO) for Rev Ex. Designed educational materials and coordinated training for approvers and requesters. • Designed and implemented the first Lawson Supply Chain Application training for Rev Ex.• Recovered $105k in inappropriate charges to Revenue Excellence from a selected vendor.• Administered process improvements with several Rev. Ex vendors such as: HealthPort, Executive Health Resources, Emdeon, Diamond Health, Relay Health and many more. • Formulate monthly Patient Financial Services Key Performance Indicator Metrics to be uploaded for leaders review.• Have made vast improvements in Rev Ex legal expenses and methodology for invoice processing. Show less
Revenue Excellence Consultant
Apr 2017 - Dec 2017Senior Revenue Management Analyst
May 2015 - Apr 2017Revenue Management Analyst
May 2011 - May 2015

Advantasure
Jan 2018 - Sept 2022Specializing in Risk Adjustment Strategy
Continuous Improvement Principal PM
Jun 2020 - Sept 2022Expert Analyst
Jan 2018 - Jun 2020

Centene Corporation
Sept 2022 - nowSr. Business Process Improvement Manager
Licenses & Certifications
- View certificate

Generative AI Overview for Project Managers
Project Management InstituteJan 2024 - View certificate

Miro essentials
MiroSept 2022 
Lean Six Sigma Green Belt
University of MichiganApr 2019- View certificate

Project Management Skills for Leaders
LinkedInAug 2022 - View certificate

Implementing Change Effectively
LinkedInAug 2022 
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileAug 2022- View certificate

Process Improvement: Identifying and Eliminating Waste at Work and Home Workshop Badge
USF Corporate Training and Professional EducationFeb 2023
Honors & Awards
- Awarded to Breanna L. McNabbSpark Award 2024 Centene May 2024 Top contributor for innovation
- Awarded to Breanna L. McNabbSpark Award Centene Jun 2023 For being an active innovator
- Awarded to Breanna L. McNabbPM and facilitator for the Billing Transformational Design Kaizen Trinity Health Revenue Excellence July 1, 2015 Performed all related tasks to project manage and execute the Revenue Excellence Billing Transformational Design Kaizen.
Volunteer Experience
Ambassador of Culture and Engagement (ACE)
Issued by Trinity Health (HQ Michigan) on Sept 2012
Associated with Breanna L. McNabbMember and Process Excellence Chair for the Women's Inclusion Network (W.I.N.)
Issued by Trinity Health (HQ Michigan) on Jan 2013
Associated with Breanna L. McNabbEarth Day Volunteer
Issued by Trinity Health (HQ Michigan) on Apr 2013
Associated with Breanna L. McNabb
Languages
- enEnglish
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