Paramasivam P.

Experience

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  Taj Chromandel Hotel

  Jan 1992 - Jan 1996

  Electrical Maintenance

  O&M of Computerised Butler Calling system, Genset, HT/LT Electrical Panels, AT&T EPABX and Kitchen and Laundry Equipments and etc.

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  GRT Grand

  Jan 1996 - Jan 2000

  Senior Engineering Assistant

  Administering & Managing Avaya EPABX (Guest Works) system, Electrical Equipments

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  Servion Global Solutions

  Jan 2000 - Jan 2004

  Senior System Administrator

  Administration & Maintenance of Various ACD system

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  Reliance BPO

  Aug 2004 - Aug 2011

  Manager - O&M Voice

  Administration & Management of Avaya CM (ACD & ICR), NICE Logger, CMS, Avaya IVR and Genesys Voice Platform

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  Reliance Tech Services P Ltd.

  Sept 2011 - Jan 2015

  Senior Manager - O&M Voice

  Administration & Management of Avaya CM (ACD & ICR), NICE Logger, CMS, Avaya IVR and Genesys Voice Platform

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  Magna Infotech - A Division of Quess Corp Limited

  Feb 2015 - Sept 2015

  Senior Manager
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  ISON BPO - Leading BPO Service Provider in Africa

  Sept 2015 - May 2018

  AGM-IT (Avaya SME)

  Responsibilities to implement Avaya Aura Contact Centre Technologies (AACC, Dialogic SBC & AEP) solutions in across West Africa region

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  ISON Technologies - Leading IT Company in Africa and Middle East

  May 2018 - Jul 2019

  AGM-Avaya
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  ISON BPO - Leading BPO Service Provider in Africa

  Aug 2019 - Oct 2019

  AGM-IT
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  IOD-XP Techserve Pvt Ltd.

  Dec 2019 - Apr 2021

  Technical Lead
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  VIS Networks

  May 2021 - now

  Technical Project Manager