
Josh Saxon
Marketing and Promotions Executive

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About me
CRM Executive at Trafalgar Tickets | Data-Driven Customer Engagement | Email Marketing | CRM Strategy | Digital Marketing | HubSpot | AI & Data Analytics
Education

Royal Veterinary College, U. of London
2017 - 2021Master's degree Wild Animal BiologyActivities and Societies: RVCBC - Royal Veterinary College Boat Club (Rowing) I hold an MSci in Wild Animal Biology from the Royal Veterinary College, where I developed a comprehensive understanding of animal physiology, behavior, and conservation. My studies included hands-on experience in wildlife health and management, field research, and ecological monitoring. This multidisciplinary program equipped me with the skills and knowledge to contribute to wildlife conservation efforts and animal welfare initiatives.
Experience

Large Nightclub Venue
Feb 2018 - Jun 2018Marketing and Promotions ExecutiveWhile here I developed as a results-driven marketing professional building a track record of boosting event attendance through strategic promotional campaigns and targeted location marketing. Here I demonstrated the ability to enhance brand visibility and represented the brand professionally in high-traffic areas, which significantly increased event participation and awareness. I became proficient at facilitating the training and development of new team members, leading to improved team cohesion and performance. Show less

Jack Wills
Aug 2018 - Sept 2019Sales AssistantDuring my time at Jack Wills, I played a key role in promoting and upselling products, consistently helping the store meet its sales targets. I excelled in customer service, effectively communicating with customers to understand their needs and providing tailored solutions. My strong teamwork and time management skills enabled me to juggle multiple tasks in a fast-paced environment, while my attention to detail in merchandising created visually appealing product displays that enhanced the customer shopping experience. Show less

TBC Managment London
Sept 2019 - Apr 2020Sales AssociateAt TBC Management Agency, I delivered high-level customer service to high-profile clientele in prestigious locations such as Harrods. My in depth product knowledge and adaptability allowed me to excel in various roles within the store, meeting changing priorities and ensuring customer satisfaction. My experience here honed my skills in sales, customer engagement, and relationship-building, providing a strong foundation for my future roles in business development and marketing.

Freelance
Sept 2020 - Feb 2022Digital Marketing SpecilaistI managed ad-hoc digital marketing projects, focused on social media advertising. I helped to develop and implement paid social media campaigns to boost brand visibility and consistently increase engagement rates. I also assisted in content creation, such as writing blog posts and producing multi media content tailored to specific demographics, helping to deliver results focused marketing solutions dependant on the clients’ needs.

Self-employed
Feb 2022 - Oct 2024Digital Media and Content Strategy ConsultantI moved from freelance into self employment, leveraging my skills and consulting with others to assist on larger projects. I specialised in developing and executing omnichannel marketing strategies that significantly grew social media accounts, resulting in an increase in audience engagement and a highly respectable ROI. My biggest success was helping to successfully scale a startup from the ground up, resulting in it achieving six-figure profitability.I regularly analysed community growth and implemented targeted strategies to increase retention rates and improve overall customer satisfaction. I’m furthered my proficiency in using data analytics to produce weekly reports, driving data-driven decisions that optimised campaign performances. Show less

Trafalgar Tickets
Oct 2024 - nowCustomer Relationship Management ExecutiveAt Trafalgar I work to designed and implemented targeted, data-driven CRM campaigns to drive customer engagement, retention, and revenue growth and I help to create dynamic audience segments based on customer behaviour, purchase history, and engagement trends to deliver highly personalised communications.Most recently I have begun to lead the company’s A/B testing programme for CRM communications, designing a testing matrix and executing experiments to optimise subject lines, messaging, creative assets, and send times. Show less
Licenses & Certifications
- View certificate

Introduction to AI and Machine Learning on Google Cloud
GoogleJul 2024 - View certificate

Introduction to Image Generation (AI)
GoogleJul 2024 - View certificate

Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator
Yale UniversityJul 2024 - View certificate

Digital Marketing
HubSpot AcademyJun 2024
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