Josh Saxon

Josh Saxon

Marketing and Promotions Executive

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location of Josh SaxonLondon Area, United Kingdom

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  • Timeline

  • About me

    CRM Executive at Trafalgar Tickets | Data-Driven Customer Engagement | Email Marketing | CRM Strategy | Digital Marketing | HubSpot | AI & Data Analytics

  • Education

    • Royal Veterinary College, U. of London

      2017 - 2021
      Master's degree Wild Animal Biology

      Activities and Societies: RVCBC - Royal Veterinary College Boat Club (Rowing) I hold an MSci in Wild Animal Biology from the Royal Veterinary College, where I developed a comprehensive understanding of animal physiology, behavior, and conservation. My studies included hands-on experience in wildlife health and management, field research, and ecological monitoring. This multidisciplinary program equipped me with the skills and knowledge to contribute to wildlife conservation efforts and animal welfare initiatives.

  • Experience

    • Large Nightclub Venue

      Feb 2018 - Jun 2018
      Marketing and Promotions Executive

      While here I developed as a results-driven marketing professional building a track record of boosting event attendance through strategic promotional campaigns and targeted location marketing. Here I demonstrated the ability to enhance brand visibility and represented the brand professionally in high-traffic areas, which significantly increased event participation and awareness. I became proficient at facilitating the training and development of new team members, leading to improved team cohesion and performance. Show less

    • Jack Wills

      Aug 2018 - Sept 2019
      Sales Assistant

      During my time at Jack Wills, I played a key role in promoting and upselling products, consistently helping the store meet its sales targets. I excelled in customer service, effectively communicating with customers to understand their needs and providing tailored solutions. My strong teamwork and time management skills enabled me to juggle multiple tasks in a fast-paced environment, while my attention to detail in merchandising created visually appealing product displays that enhanced the customer shopping experience. Show less

    • TBC Managment London

      Sept 2019 - Apr 2020
      Sales Associate

      At TBC Management Agency, I delivered high-level customer service to high-profile clientele in prestigious locations such as Harrods. My in depth product knowledge and adaptability allowed me to excel in various roles within the store, meeting changing priorities and ensuring customer satisfaction. My experience here honed my skills in sales, customer engagement, and relationship-building, providing a strong foundation for my future roles in business development and marketing.

    • Freelance

      Sept 2020 - Feb 2022
      Digital Marketing Specilaist

      I managed ad-hoc digital marketing projects, focused on social media advertising. I helped to develop and implement paid social media campaigns to boost brand visibility and consistently increase engagement rates. I also assisted in content creation, such as writing blog posts and producing multi media content tailored to specific demographics, helping to deliver results focused marketing solutions dependant on the clients’ needs.

    • Self-employed

      Feb 2022 - Oct 2024
      Digital Media and Content Strategy Consultant

      I moved from freelance into self employment, leveraging my skills and consulting with others to assist on larger projects. I specialised in developing and executing omnichannel marketing strategies that significantly grew social media accounts, resulting in an increase in audience engagement and a highly respectable ROI. My biggest success was helping to successfully scale a startup from the ground up, resulting in it achieving six-figure profitability.I regularly analysed community growth and implemented targeted strategies to increase retention rates and improve overall customer satisfaction. I’m furthered my proficiency in using data analytics to produce weekly reports, driving data-driven decisions that optimised campaign performances. Show less

    • Trafalgar Tickets

      Oct 2024 - now
      Customer Relationship Management Executive

      At Trafalgar I work to designed and implemented targeted, data-driven CRM campaigns to drive customer engagement, retention, and revenue growth and I help to create dynamic audience segments based on customer behaviour, purchase history, and engagement trends to deliver highly personalised communications.Most recently I have begun to lead the company’s A/B testing programme for CRM communications, designing a testing matrix and executing experiments to optimise subject lines, messaging, creative assets, and send times. Show less

  • Licenses & Certifications

    • Introduction to AI and Machine Learning on Google Cloud

      Google
      Jul 2024
      View certificate certificate
    • Introduction to Image Generation (AI)

      Google
      Jul 2024
      View certificate certificate
    • Introduction to Negotiation: A Strategic Playbook for Becoming a Principled and Persuasive Negotiator

      Yale University
      Jul 2024
      View certificate certificate
    • Digital Marketing

      HubSpot Academy
      Jun 2024
      View certificate certificate