Carrie Main

Experience

• 

  Ringgold County Hospital (Affiliate of MercyOne)

  Jan 2012 - now

  Coordinated with department managers on new concepts, vision, and attainable goals by presenting pertinent information used in analyzing operations and launching continuous improvement projects. • Successfully implemented a new facility wide EHR system (Paragon/Greenway PrimeSuite) aligning a paper documentation system into three electronic systems for both ambulatory and family practice clinics completed within seven months (originally slated for an 18-month project).• Provided vital input in the initial planning phase of a new hospital website in addition to several redesigns and updates, partnering with the marketing team. Co-developed an inclusion mentorship program for new employees. Show less

  • PACS Administrator/Radiology Technologist

    Jan 2012 - now

  • Clinical Analyst/ Project Manager

    Jan 2012 - Jan 2014
• 

  Ringgold County Hospital (Affiliate of MercyOne),

  Jan 2014 - now

  Director Healthcare Technology and Data Services, Senior Leadership

  Senior leader, emphasizing cost control and enhancing facility’s viability. Utilize data collection and analysis to oversee all facets of healthcare delivery, system integrations, and implementation of systems and technologies to support clinical, financial, and strategic missions. Responsible for department budget for ongoing enhancements, consulting resources, and general operations related to clinical information systems. Effectively negotiates contracts and service agreements with vendors and presents complex topics to physicians, staff, Board of Trustees, and key stakeholders.Partner with clinical departments to gather requirements to support project scope, root cause analysis, planning, and implementation of core information systems. Coordinate training programs, materials, and job aids designed to improve functionality, quality services, workflow processes, and patient satisfaction.Fostering positive service oriented workplace culture centered on team building, employee appreciation, and community service. Leads a 25-member expert team for EMR transitions, system implementations and updates, training for new hires. Collaborate between IT system managers and vendors including patient access, communication, Health Level Seven (HL7) standards, file sharing, KPIs, database queries, AI, FHIR, web services and more• Instrumental in securing multiple grants for the facility totaling over $60,000. Advocated interoperability programs to implement electronic systems resulting in over a million dollars in reimbursements.• Championed patient advocacy by developing and serving as program lead for Patient satisfaction Committee.• Project Leadership for organization wide EMR transition, acquisitions, clinic redesigns, chart conversions, and patient outreach. Successfully implemented a framework for a hybrid work environment enforcing policies, procedures, HIPAA compliances, managing staff productivity, and safeguarding protected health information (PHI). Show less