
Serhii Tenkov
Business Development Manager

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About me
B2B SaaS
Education

Humber College
2023 - 2023OSLT Technology program• Understand technology workplaces in Ontario.• Improved interacted clearly and effectively with colleagues, clients, supervisors and project team members.• Learned how to use your workplace communication skills in various settings.• Practiced effective business meetings.• Developed strong interviewing and networking skills.

Donetsk National Technical University
1995 - 1999Master's degree
Experience

Venbest
Jan 2014 - Jan 2017Business Development Manager• Implemented complex projects to strengthen the protection of physical assets for key clients by providing alarm monitoring and installing access control systems, video security cameras, and security systems, reducing the number of incidents by 2 x and the response time by 30% leading to establishing and maintaining rapport with key clients, resulting in a 25% increase in repeat business.• Developed and launched a new solution for existing and prospective customers to equip their commercial vehicles with GPS trackers, allowing our customers to reduce fuel costs by 20% and improve service quality by 50%, leading to a 20% increase in total sales within the first year.• Collaborated with the technical sales support team to meet the client's needs, streamlining the customer support process and reducing response time by 50%.• Provided expert consultation to prospective clients on security equipment and the principles of our company's services, conducting inspections of prospective clients' facilities and meetings. It led to gaining control over our sales pipeline and increasing the average deal size by 150%. • Analyzed technical requirements and identified areas where customers needed assistance, providing the best solution based on my analysis. It led to fulfillment of monthly quotes by 120%. Show less

Eldes
Jan 2017 - Feb 2022Independent Distributor• Managed a small cross-functional team to introduce a security and IOT solutions manufacturer to a new market, leading to a 10% increase in overall sales in the first year. • Developed sales channels, launched a Partner program for security system installers, and signed contracts with leading security alarm monitoring companies, leading to the launch of permanent sales channels for the brand's products and the fulfillment of monthly quotes by 150%. • Diversified the distribution channel through successful cooperation with the most prominent Ukrainian telecom company by launching a smart home solution for their customers, leading to increased brand awareness in a new market and generating an added €300,000 in annual revenue Show less

EPI Fire Protection Inc.
Apr 2024 - May 2024Business Development Representative• Created a database for sequences of sales processes through tools such as Apollo, leading to collecting 2000 contacts to start automating sales processes. • Managed the first stage of sequence sales processes through cold calling, cold emailing, and connecting on LinkedIn, leading to getting 2-5 warm leads by week. • Worked with HubSpot CRM to track pipeline, leading to gaining control over the progress in achieving conversion rate at all stages.

Access Control Sales Ltd.
Aug 2024 - Oct 2024Email Marketing Specialist• Implemented a lead generation strategy that met the Ideal Customer Profile (ICP) needs, leading to acquiring new clients. • Built outbound sales process, which involved cold emailing and active engagement with new and existing leads through follow-up communications, leading to gaining control over the sales pipeline and shortened sales cycles.
Licenses & Certifications

Advanced Manufacturing Sales Training Program
Palette SkillsMar 2024
Sales Development Representative Training
DMZAug 2024
ELT Sales and Marketing program
TDSB Community ServicesJan 2024- View certificate

Google Cybersecurity Professional Certificate
GoogleJul 2023
Volunteer Experience
Volunteer Staff
Issued by Collision Conf on Jun 2023
Associated with Serhii Tenkov
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