BhanuPrasad Reddy

BhanuPrasad Reddy

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location of BhanuPrasad ReddyMontreal, Quebec, Canada

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  • Timeline

  • About me

    Technical support specialist at Telus

  • Education

    • Lovely Professional University

      -
      Bachelor of Technology - BTech Ece
  • Experience

    • Click Labs

      Aug 2019 - Jan 2020

      Worked as technical help desk associate in the rotational shifts. Learnt handling the situations when you're solely responsible Learned how the things in the devops team works. By completing the given assignments

      • Network Operations Center

        Oct 2019 - Jan 2020
      • Associate DevOps Engineer intern

        Aug 2019 - Oct 2019
    • C3i Solutions

      Feb 2020 - Nov 2021

      I've moved to incident management team where I need to work on open, pending and console tickets. Assigning the console tickets to respective analyst according to the regions (US, EMEA and APJ).Working on open requests, aging tickets and manage to resolve by proper follow ups at the earliest. Worked as network engineer , solving the user critical problems and issues at ease which helped me to grasp knowledge on azure active directory, splunk, Vmware, Thinkpad and windows 10 issues, Remedy ticketing tool and soon.

      • Command center analyst /Soc analyst

        Jun 2021 - Nov 2021
      • Incident Management Specialist

        Jan 2021 - Nov 2021
      • Network Support Analyst

        Feb 2020 - Jan 2021
    • CodinGrad

      Dec 2021 - Jan 2023
      Technical Trainer
    • IO Solutions Contact Center

      Jan 2023 - Aug 2023
      Technical Support Analyst
    • TELUS

      Jan 2024 - May 2024
      Technical Support Specialist
  • Licenses & Certifications

    • CompTIA Security+

      Simplilearn
    • Outlook essential training Microsoft 365

      LinkedIn
    • Introduction to cyber security

      Cisco Networking Academy
      Jan 2023
    • NSE 1

      Fortinet
      Jun 2022
    • Cisco Certified Network Associate Routing and Switching (CCNA)

      Cisco Networking Academy
    • Nse 2

      Fortinet
      Jun 2022
  • Honors & Awards

    • Awarded to BhanuPrasad Reddy
      Webinar on Network Security -
    • Awarded to BhanuPrasad Reddy
      Workshop on IPV4 addresses - Conducted a 2 days workshop on IPV4 and shared my knowledge on IPV4
  • Volunteer Experience

    • Volunteer

      Issued by 2nd International conference on intelligent circuits and systems
      2nd International conference on intelligent circuits and systemsAssociated with BhanuPrasad Reddy
    • Student Coordinator

      Issued by Club electech on Jul 2018
      Club electechAssociated with BhanuPrasad Reddy