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Fatima Elias

Fatima Elias

International Office Assistant

Followers of Fatima Elias226 followers
location of Fatima EliasTucson, Arizona, United States

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  • Timeline

  • About me

    Office Manager at J.W. Wisner

  • Education

    • University of Arizona, Eller College of Management

      2009 - 2010
      Bachelor of Business Administration (B.B.A.) Management Information Systems

      Activities and Societies: ALPFA Double major in Management Information Systems and Operations Management

    • University of Arizona, Eller College of Management

      2009 - 2010
      Bachelor of Business Administration (B.B.A.) Business Administration, Management and Operations

      Activities and Societies: ALPFA Double major in Management Information Systems and Operations Management

    • Complejo Educativo Kino Caborca

      2000 - 2006
      High School Degree Information Technology

    • Pima Community College

      2007 - 2009
      Bachelor of Science Business Administration

      Bachelor of Science in Business Administration

  • Experience

    • Pima Community College

      Mar 2009 - May 2009
      International Office Assistant

      General clerical support, timely inquiry response, and archive private files.

    • The University of Arizona

      Jun 2009 - Nov 2010
      Scholarship Office Assistant

      Input data and archive private files, responded to student inquiries, provided accurate and timely information.

    • Tucson Rental Homes

      Jun 2011 - Dec 2011
      Office Assistant

      Input files into the server using Yardi software.

    • Allstate

      Dec 2011 - Dec 2012
      Licensed Sales Producer

      Property and Casualty Licensed 2011.Processed daily bank deposits; customer retention and cross-selling existing customers.

    • Farmers Insurance

      Jun 2013 - Nov 2013
      Office Administrator

      Process daily tasks for Financial and Insurance Advisors, including document processing; schedule interviews for recruiters and advisors, multi-task helping customers over the phone and in office regarding their insurance needs, prepare audits for advisors.

    • City of Tucson

      Nov 2013 - Oct 2014

      Troubleshooted and solved daily production systems problems as they occur. Documented system requirements through interviews and formal analysis techniques. Planned for updates and software releases. Designed, prepared and executed test plans.Worked with virtual machines and virtual servers using ePCR, FireRMS, RescueNet, RescueNet Billing and Tablet PCR.Rebuilt 3 Server Installation for Fire Department of Tucson including the Test and Production environment.Resolved and completed troubleshoot tickets for Fire Department Chiefs and Captains.Coordinated with billing department for system updates and emergency shutdowns. Checked daily and monthly the services server. SQL Management Console. Show less Software Management Process and Hardening Software.Add and/or remove software, clean up computer workstations for City of Tucson Department employees. Create and edit group policies in the active registry to prevent employees from downloading new software from online sources or from external devices, and allow them to install and update pre-approved software. Create performance reports and document work done for workstations. Assist employees with troubleshooting, installation and implementation of software. Setup computers for PCWIN room, configure software, install hardware accordingly. Show less

      • IT Analyst

        Jun 2014 - Oct 2014

      • IT Field Specialist Technician

        Nov 2013 - Jun 2014

    • Tierra Antigua Realty

      May 2014 - Jan 2021
      Realtor

    • J.W. Wisner Inc.

      Mar 2015 - now
      Office Manager

      Daily Reports for mines for shipping and receiving at different international ports.Prepare samples for shipment to laboratories for copper testing and for assay exchange between buyers and sellers.

  • Licenses & Certifications

    • A+ Certification

      In Progress
      Nov 2013

    • Six Sigma White Belt Certification

      Avelta Business Institute
      Sept 2013

    • Life and Health License

      Arizona Department of Insurance
      Jan 2013

    • Real Estate License

      Arizona Department of Real Estate
      Jan 2013

    • Property and Casualty License

      Arizona Department of Insurance
      Jan 2012