Tamer Ramadan

Experience

• 

  Metro Market

  Nov 2002 - Nov 2006

  To oversee and handle all technical issues related to certain Stores and specific Stores Technical Support individuals including installation, configuration, troubleshooting and maintaining hardware equipments and software applications to ensure a full time operation of all IT equipments/systems also, submit his leadership skills needed for some special tasks that require a high level of profession, specialization and experience. Install, configure, troubleshoot and maintain hardware equipments and software applications in stores to ensure a full time operation of all IT equipments/systems; maximize users’ productivity and minimize devices down time to a non-effective limit.

  • Stores Technical Supervisor

    Oct 2005 - Nov 2006

  • Stores Technical Support

    Nov 2002 - Sept 2005
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  Metro Market

  Nov 2007 - Nov 2014

  Stores Technical Support Manager

  To organize and manage stores technical team and all IT technical operations related to network, servers, workstations, retail IT equipments, data communications, application systems at stores, warehouses and remote sites to ensure 24/7 operation factor of all supportive systems and services. Also, ensure the efficient utilization of IT resources – including personnel and equipment – across all branches.II .Dimensions:Direct managed staff: (3) Stores Technical Support Area ManagerIndirect managed staff:(15) Stores Technical Support No. of Managed Sites:(2) WH and (88) Stores Show less

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  INetwork Solutions

  Feb 2014 - now

  Owner&Co-Founder