June Alderfer

Experience

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  Harleysville National Bank

  Jan 1996 - Aug 2001

  Equipment Leasing Manager
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  Fiserv

  Aug 2001 - Apr 2010

  Quality Assurance Manager

  • Managed and provided leadership, guidance and training to full time associates and offshore team members.• Monitored and implemented improvements to the QA process in accordance with ISO 9001 standards.• Supported the shift from Waterfall to Agile • Incorporated traceability throughout the product lifecycle. Ensured test plans/scripts met business outcomes. • Conducted daily QA Project Team meetings and managed multiple test environments for functional testing.• Communicated significant issues or developments identified during QA activities and recommended process improvements to management. Worked closed with Development and Product/Project Management teams. • Assisted in the development and implementation of automated test scripts utilizing a hybrid of Compuware's Test Partner product.• Interacted with third party vendors as it related to integration.• Provided all quality and test execution metrics. Quality Center used for defect management. • Provided project estimates for QA efforts relative to future enhancements and customizations.• Provided turnover and system training to internal and external clients. Show less

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  UnitedHealth Group

  Apr 2010 - Dec 2010

  Quality Assurance Lead
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  Harleysville Insurance

  Dec 2010 - Aug 2011

  Quality Assurance Lead

  • Developed test scripts to ensure high quality of products and features on multi-year Guidewire Claims Transformation Project utilizing Microsoft Test Manager (MTM).• Operated under Agile and Scrum frameworks to complete releases every and well-organized sprints. Helped manage the backlog of user stories, features and defects.• Part of weekly management meetings along with daily scrum, agile project planning and status sessions• Supported defect management process and generated test metrics reports. • Created overall test strategy, test plan and test case reviews with Business and IT. Authored and maintained well-organized, efficient and successful manual test cases for entire team. Looked for opportunities to optimize testing outcomes by providing test scenarios to the automation team.• Guided onshore and offshore testing team using AGILE methodology.• Fostered respect, teamwork and staff development while serving as an escalation point for all project related requests.• Collaborated with Release Management team to coordinate code migrations and move code through all environments with the code deployment teams Show less

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  Fiserv

  Dec 2011 - Apr 2012

  Business Analyst

  • Worked independently on small to mid-sized projects on an Auto Finance Decision Engine/Portal product. Responsible for requirement analysis, creation of IRD's and Business designs. Collaborated with stakeholders to elicit and document business requirements. • Facilitated and gathered information to complete a business impact analysis to define gaps between new product and legacy system.• Set up learning sessions for knowledge transfer to developers and testers.• Participated in estimates and reviews; conducted internal and external presentations to demonstrate executable software; configured business rules Show less

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  Nationwide

  Apr 2012 - Feb 2022

  • Leads and manages a cross functional team (23 FTE's) in the Requirements and Testing Organization providing guidance and leadership through all phases of software development life cycle. • Manages supplier relationships with staff augmentation and strategic partners and ensures on boarding and transition planning are performed• Guides team members to effectively partner with business leaders to complete all business and process analysis for large multi-year projects. Efforts include Guidewire Commercial Lines Product. • Works with individuals at all levels and collaborate effectively across teams to better serve the customer needs. • Partners with development team for Commercial Lines transformation to Guidewire Insurance product. Ensure resources are available with focus on current and future skill set needs. Leads daily stand-ups for this program. • Focus on developing associates in a continuous learning culture and conducts performance reviews and personal development planning aligned to career goals for each team member. Provides timely and continuous feedback to associates. • Engaged in Requirements and Testing Workforce Initiative to transform to Quality Engineering practices using risk-based testing techniques/tools and more modern automation tools and mindsets to achieve an enterprise savings of $20M. My team is recognized as a high-performing team of Quality Engineers. • Initiated and developed online training materials enabling skill uplift and resulting in broader training for virtual users as well as user training via online learning.• Create a culture where diversity and inclusiveness are valued. Collaborates closely with customers and effectively across boundaries; engage in industry forums.• Support Nationwide's strategic goal to grow talent pipeline. Participates in local Campus Squad and recruiting events; hired interns for local intern program positions and long-term resource needs. Show less • Managed 10 + associates Test and Requirement Analysts supporting the Commercial Lines portfolio.• Led an offshore testing team (20-25 members) and provided oversight in the test execution phase on multiple projects. Through vendor partnerships, ensured productivity and adherence to internal policies.• Daily interaction with Portfolio Manager and Project Managers on resourcing and adjusted assignments to keep pace with dynamic business needs, factoring in skill-set, domain & application knowledge and project scope/size/complexity.• Worked closely with Business team to ensure resources had the required skill set to achieve business goals. • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand. • Communicated best practices to align efforts and goals. Trained/guided team members to maintain high productivity & performance metrics. Hired and trained new associates required to uplift skill set of existing team. • Contributed to continuous improvement activities ensuring best practices were followed and aligned with business outcomes. Partnered with development teams to drive quality, shift left and recommend best course of action for closing gaps and sustaining continuous improvement. • Actively engaged in defect trending and root cause analysis. Supported release management in Go/No GO decisions. • Encouraged and established an engaged environment by partnering with team to provide development and professional and cross training opportunities.• Produced QA artifacts that communicated standards and procedures of testing team to include overall test strategy, traceability, test plan and test case creation.• Monitored team progress to ensure timely delivery that achieved business outcomes. • Participated in the adoption of Lean AM by acting as a "change agent" in the implementation of Lean AM methodology. Show less

  • Software Engineering Product Manager

    Sept 2020 - Feb 2022

  • Technology Analyst People & Practice Leader

    Jul 2016 - Sept 2020

  • Manager, IT Analysis

    Apr 2012 - Jul 2016
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  MSIG Holdings (U.S.A.), Inc.

  Feb 2022 - now

  • Product Owner

    Mar 2024 - now

  • Claims Application Manager

    Feb 2022 - Mar 2024