Experience

• 

  Tcs e-serve international ltd.

  Jun 2003 - Jul 2010

  Manager operations

  Joined e-serve International(Citi BPO) as a Senior Process Associate and moved ahead from TCS e-serve as Manager Operations.Banking BPO with domain experience in T&E, AP,Mortgage and Credit card Operations, working with customers across the Globe

• 

  Hewlett-packard

  Jul 2010 - Mar 2014

  Global Tower Lead for the R2R tower with ownership and responsibilities to maximize revenue and minimize costManage day to day operations of R2R & O2C towers in line with the Service Level agreementsResponsible for Compliance and control and P&L ownership Manage F&A Operations and Transition of new business for a Global Customer.Global Tower Lead for the Record to Report Tower and responsible for the Service Level deliverables and Global Operations for General Accounting, Inter Company and Order to Cash activities

  • Senior Manager

    Mar 2013 - Mar 2014

  • Manager

    Jul 2010 - Feb 2013
• 

  Cma cgm shared service centre (india) private limited

  Mar 2014 - Mar 2019

  Responsible for managing the transition program, calendar for all Finance and Accounting transitions in to Shared Service Centre India.Manage and Lead a team of dedicated finance professionalsGovern the Project deliverable's and co-ordinate with stakeholders for efficient execution.Change Management & Implementation of standard process in line with the Group procedures Lead and Manage a team of transition managers, dedicated for transfer of Finance and Accounting activities to the Shared Service Centre India Responsible for Transition of Finance and Accounting activities from across the Globe in to the Shared Service Center India.Responsible for timely completion of projects, active engagement with stakeholdersIdentification of Process Gaps, Building TO-BE process, facilitating Knowledge transfer, status reporting to project stakeholders and managing change during the phase of transitions

  • Deputy Director- Finance and Accounting Transitions at CMA CGM SSC INDIA

    Jan 2017 - Mar 2019

  • General Manager- Finance and Accounting Transitions

    Apr 2015 - Dec 2016

  • Deputy General Manager- Finance & Accounting Transitions

    Mar 2014 - Mar 2015
• 

  Cma cgm gbs india pvt ltd

  Apr 2019 - Dec 2021

  Director- finance and accounting

  Responsibility comprises of Service Delivery for Head office Business departments, Cost control for around 65 agencies across the continents and Program management for Transitions in to SSC India.3 Towers are duly managed with support from bunch of dedicated professionals proficient in Transaction processes, Analytical Processes, Accounting functions, Reconciliation and control functions, Project and Transition management, duly lead by dedicated individuals

• 

  Cma cgm gbs india pvt limited

  Dec 2021 - now

  Director-finance and accounting-service delivery

  Currently responsible for Service Delivery - Various Head office Business departments under a COE, Procure to Pay for 90+ agencies including some specialised servicesTransaction processes, Analytical Processes, Accounting functions, Reconciliation and control functions, Services for Ships Carrier, Aircargo, Treasury,Securitisation, and Vendor Master data