Experience

• 

  Let's meat

  Nov 2017 - Feb 2018

  Food server

  • Provided quality service for ultimate customer satisfaction and met manager requirements.• Worked closely with manager, co-workers and kitchen staff to serve hundreds of customers per day.

• 

  Monash malaysia photography club

  Jul 2019 - Nov 2020

  Publicity officer

  • Worked as part of the committee to ensure positive and wide media coverage for the club.• Hosted and promoted photo competitions that reached an expanding follower list of 200 and above on the official Instagram page.• Collaborated with the school magazine page with a total of 2500 and above followers on competitions to achieve higher publicity for the club.• Assisted in planning and coordination of several field trips within KL and Penang. • Ensured proper time management by meeting assignment deadlines while attending weekly club meetings and events throughout the semester. Tunjukkan kurang

• 

  Pastry pro malaysia

  Nov 2019 - Feb 2020

  Test kitchen intern

  • Undergone product testing of new and imported bakery ingredients and equipment.• Performed sensory analysis of products made.• Practised efficient teamwork with co-workers for mass production of bakery and pastry in line with festive seasons.• Managed packaging of products to ensure products are attractive and presentable.• Assisted with multiple workshops and seminars involving multinational, professional chefs.

• 

  Carlsberg group

  Jul 2021 - now

  • Drive complaints reduction through active involvement of root cause analysis with stakeholders, process confirmation on-site, review of complaint trending and sharing. • Oversee pest control coverage in the brewery with proactive follow-up on gaps closure with internal stakeholders and ensuring 100% compliance. • Drive excellence culture in the department through tools such as 5S visual management, kaizen, gemba walks, root-cause analysis, process mapping, abnormality reporting, etc. • Lead department in kaizen submission and implementation. • Ensure compliance to local QCOM, HACCP and ISO9001 via internal audit and active gaps closure. • Support in GMP and hygiene via training to newcomers and staff, review of sustainability and improvement of personal hygiene facilities and weekly hygiene audits.• Involvement in weekly sensory evaluation of beer to drive improvement in sensory score. • Active involvement in safety activities to ensure zero lost time accidents in the department via safety gemba walks and reporting of unsafe behaviour/ conditions. Tunjukkan kurang

  • Quality Assurance Technologist

    Jan 2022 - now

  • Apprentice, Quality Assurance

    Jul 2021 - Jan 2021