Experience

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  Piraeus bank

  Jun 2017 - Sept 2017

  Summer intern

  Responsibilities:- translating from English to Bulgarian and from Bulgarian to English for the customers- writing important emails- entering information for both debit and credit cards- assisting in opening and closing of accounts- helping with the execution of local payments- helping with the execution of foreign payment transfers- making code calls for for attracting new customers and offering the products ofthe bank

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  Alta pharmaceuticals

  Jun 2018 - Sept 2018

  Sales associate intern

  Responsibilities:- collecting data about different products- creating pivot tables- communicating with different companies and clients in English

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  U.s. embassy in bulgaria

  Feb 2019 - May 2019

  Department of commerce intern

  Responsibilities:- communicating in English- communicating with various American companies- attending and taking notes during important meetings- helping to organise events- creating pivot tables- researching information about different companies

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  Tide

  Mar 2019 - Sept 2019

  Member support specialist

  Responsibilities:- communicating with clients in English- assisting customers with the Tide application- closing of accounts- communicating with different departments within the company

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  Association of the honorary consuls in bulgaria

  Nov 2020 - Feb 2021

  Executive assistant
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  Subra premium pharmacies

  Jul 2021 - Nov 2022

  Marketing specialist
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  Minds people

  Nov 2022 - Jan 2025

  Technical account manager for portugal

  MiNDS People & Solutions is the leading IT recruitment company in Bulgaria & Serbia. We work with over 100 of the best employers in the IT industry, providing our candidates with premier job and career opportunities. The positions we recruit for give access to all mainstream and frontier technologies and enable your professional development in the best teams and working environments. We follow a unique communication-based recruitment process that brings IT talents and opportunities together in a perfect match. Main Responsibilities :• Serve as point of contact for clients' account management matters• Build and maintain strong, long-lasting client relationships• Negotiate contracts and close agreements to maximize profits• Develop trusted advisor relationships• Ensure the timely and successful delivery according to customer needs and objectives• Clearly communicate the progress of monthly/quarterly initiatives• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)• Assist with challenging client requests or issue escalations as needed• Service multiple clients concurrently, often meeting deadlines Show less

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  Progress

  Jan 2025 - now

  Inside account manager