Shyam Sunder

Experience

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  Optical Manufacturing

  Jan 1994 - Jan 2000

  Production Incharge

  Supervising the manufacturing ophthalmic lenses and anti-reflection coating unit development and newproduct QA. Ensured accurate release testing for all products and assure the on timedelivery. Proactively assigned resources to meet workflow needs. Created developmentplans, project documentation, and test cases.

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  Al Bander Resort

  Oct 2001 - now

  IT Manager

  Lead IT infrastructure management for a luxury Resort, ensuring 24/7 availability of systems, including PMS (Opera), POS (Micros), and guest Wi-Fi.• Implemented security protocols to protect guest data, including firewall management, VPN solutions, and encrypted data storage in compliance with GDPR and local regulations.• Managed IT support staff, provided training to non-technical hotel employees, and ensured efficient helpdesk operation• Spearheaded technology upgrade projects, including cloud-based systems and mobile app integrations for guest services, resulting in QR Menu backend access platform.• Vendor management for IT-related contracts, ensuring competitive pricing and quality service from suppliers Show less