Anthony Escoto

Experience

• 

  Vazquez General Contractor

  Jun 2015 - Apr 2021

  Information Technology Specialist

  • Conducted comprehensive assessments of project plans for Joe Vazquez General Contractor, meticulously coordinating the procurement of essential materials such as flooring, windows, doors, and lighting fixtures to ensure timely and cost-effective project execution.• Acted as a liaison between clients or designers and the construction team, facilitating effective communication and understanding of project scopes and client preferences through regular site visits and detailed consultations.• Assumed responsibility for meticulously reviewing and approving General Contractor invoices, ensuring accuracy and compliance with contractual agreements. Authorized payments for satisfactory work and meticulously managed budget allocations.• Played a pivotal role in the estimation process, approving renovation estimates of up to $100,000 to initiate construction activities. Managed diverse renovation aspects including kitchen upgrades, cabinetry installations, flooring enhancements, painting and texturing, electrical works, landscaping enhancements, plumbing adjustments, and residential expansions.• Spearheaded training initiatives, conducting comprehensive Zoom sessions for the General Contractor and Office Manager, enabling seamless virtual communication with Project Managers and providing real-time progress updates to clients. Leveraged Zoom's video capabilities to offer clients a firsthand view of construction progress, significantly reducing the need for physical site visits and associated travel costs.• Implemented Adobe Acrobat for electronic signature acquisition on residential permits, streamlining administrative processes and reducing reliance on in-person visits to City Hall for permit approvals, thereby enhancing operational efficiency and minimizing disruptions to project timelines. Show less

• 

  California State University-San Bernardino

  Jul 2018 - Mar 2021

  Office of Strategic Communication Assistant

  • Conceptualized and presented compelling alumni video features for CSUSB to engage a broad audience, comprising over 25,000 students, faculty, and staff, with the aim of generating widespread visibility.• Fostered and nurtured relationships with key stakeholders to gain insight into organizational priorities and achievements, strategically positioning and promoting the institution's excellence.• Managed all documentation processes meticulously, including proofreading scripts and promptly addressing any discrepancies to ensure accuracy and consistency.• Conducted comprehensive Zoom training sessions for students, faculty, and staff during the transition to remote work amid the COVID-19 pandemic, facilitating a seamless adaptation to virtual collaboration.• Demonstrated adeptness in managing tight deadlines and navigating a fast-paced environment by prioritizing project tasks, liaising with the Strategic Communication creative team for necessary resources, and delivering over 30 engaging INSIDE CSUSB snippets.• Overcame challenges by breaking down projects into manageable tasks, implementing an efficient approach to meet strict deadlines for alumni and INSIDE CSUSB initiatives.• Configured MAC OS software and MacBook laptops to serve as teleprompters for CSUSB President, faculty, and staff, facilitating the seamless delivery of pre-recorded video messages. Show less

• 

  JNT TEK

  Apr 2021 - Aug 2021

  Technical Engineer Level 1

  • Offered technical assistance for troubleshooting essential business apps and operating systems of Google and Microsoft.• Provided assistance for disaster recovery solutions and provided fundamental technical support for WAN and LAN connection, routers, firewalls, and security measures.• Deployed and maintained fundamental remote access solutions, such as Virtual Private Network (VPN) and Terminal Services.• Exhibited a proficient comprehension of diverse operating systems, including Windows, MAC OS, Chrome OS, iOS, and Android, in addition to business applications, printing systems, and network systems.• Utilized interpersonal skills, such as telephone, communication, active listening, and customer service, to effectively handle consumer requirements.• Identified and resolved technical problems and used IT ticketing tools (such as ConnectWise and Zoho) to provide assistance to end-users.• Deployed and managed Remote Monitoring and Management solutions (such as ConnectWise Automate, RMM) to optimize system efficiency.Key Projects & Achievements:• Offered specialized assistance in resolving issues with essential business apps and operating systems from Google and Microsoft.• Provided support in the implementation and administration of disaster recovery solutions.• Provided essential technical assistance for wide area network (WAN) and local area network (LAN) connections, routers, firewalls, and security protocols.• Implemented and managed critical remote access solutions, such as Virtual Private Network (VPN) and Terminal Services.• Exhibited expertise in a wide range of operating systems, including Windows, MAC OS, Chrome OS, iOS, and Android.• Demonstrated profound comprehension of business software, printing systems, and network systems.• Utilized proficient interpersonal abilities, encompassing telephone, communication, active listening, and customer service, to adeptly meet consumer needs. Show less

• 

  California State University-San Bernardino

  Feb 2022 - now

  Information Technology Consultant

  • Implemented DUO Mobile Multi-Factor Authentication for My Coyote Portal.• Administered Canvas, Blackboard, Zoom, and Adobe Creative Cloud.• Managed IT Ticketing (Cherwell, ConnectWise Automate) and Remote Monitoring (Screen ConnectWise Control).• Troubleshot Microsoft O365 issues and demonstrated advanced technical diagnosis skills.• Developed and administered Cherwell Enterprise Service Management System, including form creation and user training.• Maintained ITS software asset management and performed weekly enhancements.• Provided technical support for Coyote OneCard system, extracting information for various departments.Library Technology• Led library tech initiatives, overseeing laptop lending, and optimizing computer lab setup.• Managed 1600+ Windows laptops and 400+ MacBook Pros via Microsoft Intune and JAMF.• Streamlined lab computer management with updated configuration profiles using Intune.• Supervised and trained 5 Library IT student assistants on Intune operations and more.• Contributed to committee panels for staff and student onboarding.Desktop Support Technician• Provided tech support, addressing hardware and software issues for departmental staff.• Assisted in setup and configuration of new desktop systems, ensuring optimal performance.• Cultivated relationships with various university departments, fostering collaboration.• Collaborated on troubleshooting network and printer-related problems, promoting efficiency.Information Technology Consultant• Managed in-house IT systems, deploying DUO Mobile for enhanced security.• Administered Adobe Creative Cloud, optimizing licensing for various university functions.• Utilized Cherwell and ConnectWise Automate for expedited account activations.• Leveraged Screen ConnectWise Control for efficient remote support.• Collaborated with university departments for process workflows and onboarding.• Led ITS software asset management, addressing enhancement requests for improvement. Show less