Kimberly James

Experience

• 

  Clemson University

  Aug 2006 - May 2009

  Resident Assistant

  Assisted in building security, emergency response, conflict mediation, and social program development for approximately 30-60 residents under my supervision.

• 

  Private

  May 2009 - Feb 2010

  Personal Assistant

  Assisted in schedule management and in-home organization.

• 

  ExpressJet Airlines

  Feb 2010 - Feb 2016

  Flight Attendant

  Front-line safety and customer service provider to the traveling public.

• 

  DISH Network

  Feb 2016 - now

  - Assume accountability in compiling and interpreting feedback regarding trainee skills and results - Distribute information to the operations partners regarding trainee progress reports, scheduling, and certification inquiries- Work collaboratively with the Travel Department for accommodation adjustments and trainee needs- Serve as FPOC for trainee issues in training center and for operations partners- Deliver information on facility regulations and guide trainers during examination proctoring- Demonstrate leadership on certain hands-on assessments during the unavailability of the trainers- Strictly adhere to all policies, procedures, and pride and professionalism standards- Serve as travel liaison for passport and LEAD and visiting trainers- Hold responsibility for the distribution and collection of new hire administrative paperwork and emailed to Operations management- Serve as a focal point of contact for all visitors to the Training Center- Efficiently handle enrollments and attendance in Training Tracker- Coordinate training communications for 20 offices within southern territories- Control inventory management in Oracle- Achieved top ranking in position for three consecutive years- Co-lead process development for fellow TCAs due to deployment of new training programs Show less

  • Program Manager II

    Aug 2019 - now

  • Training Center Ambassador

    Feb 2016 - Aug 2019