SURAJIT SAHA

Experience

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  ITC Infotech

  Dec 2012 - Nov 2014

  SYSTEM ADMINISTRATOR

  Administration of Lotus Notes ,ms exchange infrastructure and EMC2 Source One Email Management System for ITC LTD all over the India including four major cities Kolkata, Chennai, Bangalore, Mumbai.• Dealing with clients and understand the business needs.• Delivering technical support services to 14k users such as administration of user accounts/groups, troubleshooting, rectifying database corruption, historical archiving of mailing databases, retrieval of shortcut messages, resetting notes password, group modification, recertification, database access control, registration, user transfer, rename modification, policy assigning, template up gradation, agent creation , authentication with server etc. to provide uninterrupted mailing access.• Administration and maintain network servers such as file servers, VPN gateways, intrusion detection systems, administrator servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, software deployment, security updates and patches for ITC LTD• Managing Mail routing, SMTP, Cluster replicator, LDAP, HTTP, Calendar, Doc management and MAAS360 mobile device management services.• Provide remote support to the users via Web-ex, netmeeting. • Responsible for managing Lotus traveler server to provide mobile support for IBM Notes and IBM iNotes® users for automatic, real-time replication of IBM Domino e-mail (including attachments), calendar, address book, notebook, and to do lists.• Responsible for prioritization of team work and deliverables in line with business needs.• Manage all changes to defined Change Management Process.• Managed uptime and stability to defined metrics.• Management of sql server database and Windows administration. Show less

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  Wipro Infotech

  Jun 2015 - Jan 2017

  Lotus Domino Administrator

  Administration of Lotus Notes ,MS exchange infrastructure for PwC India & PwC SDC(Global).• Dealing with clients and understand the business needs.• Delivering technical support services to 12k users such as administration of user accounts/groups, troubleshooting, rectifying database corruption, historical archiving of mailing databases, retrieval of shortcut messages, resetting notes password, group modification, recertification, database access control, registration, user transfer, rename modification, policy assigning, template up gradation, agent creation , authentication with server etc. to provide uninterrupted mailing access.• Responsible for managing blackberry infrastructure(BES5,BES10,BES12) for iOS & BB handheld as well as Mobile iron, Good mobile MDM technology for iOS, Android devices.• Administration and maintain network servers such as file servers, VPN gateways, intrusion detection systems, administrator servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, software deployment, security updates and patches for ITC LTD• Managing Mail routing, SMTP, Cluster replicator, LDAP, HTTP, Calendar, Doc management and MAAS360 mobile device management services.• Provide remote support to the users via webex, netmeeting. • Responsible for managing Lotus traveler server to provide mobile support for IBM Notes and IBM iNotes® users for automatic, real-time replication of IBM Domino e-mail (including attachments), calendar, address book, notebook, and to do lists.• Responsible for prioritization of team work and deliverables in line with business needs.• Manage all changes to defined Change Management Process.• Managed uptime and stability to defined metrics.• Management of sql server database and Windows administration. Show less

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  Tata Consultancy Services

  Jan 2017 - Sept 2018

  System Engineer

  Presently employed with Tata consultancy services and aligned to provide support into a UK project of 20k employees• Administration of VMware Airwatch , Secure Email Gateway, MS exchange 2010,2013 & O365 infrastructure included Active directory.• Managing MDM user profile, assigning policies, defining RBAC, pushing office applications. Certificate renewal, SEG upgrade.• Troubleshooting of MDM issues including enrollment , email flow etc for droid & iOS device, maintaining SOP and update diagram.• Dealing with clients and understand the business needs.• Delivering technical support services such as administration of user accounts/groups, troubleshooting, rectifying database corruption, historical archiving of mailing databases, ADFS troubleshooting, Managing Azure AAD, database access control, registration, user transfer, rename modification, policy assigning, template up gradation, agent creation , authentication with server etc. to provide uninterrupted mailing access.• Responsible for managing blackberry infrastructure(BES5,BES10,BES12) for iOS & BB handheld as well as Mobile iron, Good mobile MDM technology for iOS, Android devices to provide private and secure communication tunnel in corporate.• Administration and maintain network servers such as file servers, VPN gateways, intrusion detection systems, administrator servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smart phones, software deployment, security updates and patches for ITC LTD• Managing Mail routing, SMTP, Cluster replicator, LDAP, HTTP, Calendar, Doc management and MAAS360 mobile device management services.• Provide remote support to the users via WebEx, netmeeting.• Responsible for prioritization of team work and deliverables in line with business needs.• Manage all changes to defined Change Management Process.• Managed uptime and stability to defined metrics.• Management of sql server database and Windows administration. Show less

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  Cognizant

  Sept 2018 - Mar 2020

  Technical Lead
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  PwC Acceleration Centers

  Mar 2020 - now

  • IT Manager

    Jan 2022 - now

  • Senior Associate

    Mar 2020 - Dec 2021