Anita Ramanathan

Experience

• 

  American Red Cross of Central New Jersey

  Jun 2008 - Aug 2009

  Health & Safety Customer Service Representative

  Communicated with class instructors to establish and maintained monthly departmental course schedule. Responded to customer and client inquiries on classes and product via telephone and e-mail.Tracked sales of classes and product by drafting monthly and annual activity and sales reports.Processed and managed course records, company files, and department database; organized and eliminated extraneous material to improve department efficiency.Created and sent training contracts to clients and followed-up with clients upon course completion. Processed and tracked department invoices and liaised with Accounts Receivable; reduced processing time by 20 percent. Show less

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  NJBIZ

  Jan 2010 - Jan 2010

  Sales and Marketing Intern

  Researched companies to target for editorial spotlights and supplements of weekly news publication.Maintained client databases and prepared lists of advertisers for sales representatives.Assembled media kits and other materials for sales representatives.Wrote copy for advertisements, flyers, and e-blasts and checked ad copy prior to publication.Assisted events, editorial, operations, and production departments on projects, including copyediting, editing proposals, and preparing event mailings and invitations. Show less

• 

  Olson Research Group

  Apr 2011 - Jul 2014

  Project Manager

  • Successfully manage multiple qualitative research projects simultaneously.• Proactively address and resolve operational challenges, while helping meet client expectations; consistently deliver projects on-time and on-budget. • Self-taught writing of syntax in SPSS to better analyze, validate and optimize final data and deliverables.• Manage programming and QC teams to help develop client deliverables.

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  Duty First Consulting

  Jul 2014 - now

  • Manager

    Jul 2020 - now

  • Senior Consultant

    Jan 2016 - Jul 2020

  • Consultant

    Jul 2014 - Dec 2015