Emily Palmer

Experience

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  Deer Head Restaurant and Bar

  Jan 2016 - Jan 2018

  Hostess/Busser

  -Seasonal work between college semesters.-Performed hostess and busser duties.-Trained new employees in the same position.

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  St. Bonaventure University

  Jan 2018 - Jan 2020

  -Peer tutor for Arabic students in the university's academic support center -Conducted tours of campus and assisted visitors across campus as needed.-Facilitated open houses and accepted students' days. -Four academic years (8 semesters) of experience.-Ensured all materials were (de)sensitized when leaving and returning to the library in accordance with security/theft policies.-Created new student library accounts.-Assisted students and faculty in locating materials.-Conducted inventory audits of bookshelves.-Reshelved materials when returned to the library.-Maintained digital/printing stations.-Trained new employees for the same position. -Short-term contract as needed by the university.-Monitored all Arabic 101 classes for compiling notes.-Prepared lesson plans for review sessions based on class monitoring.-Held weekly review sessions for troubleshooting and exam preparation without the professor on an anonymous student participation basis (through the academic support center). -Guided students in planning, writing, and editing academic essays.-Walk-in and appointment-based sessions.

  • Arabic Tutor

    Jan 2018 - Jan 2020

  • Student Ambassador

    Jan 2018 - Jan 2020

  • Circulation Clerk at Friedsam Memorial Library

    Jan 2016 - Jan 2020

  • Arabic Supplemental Instructor

    Jan 2019 - Jan 2019

  • Writing Lab Instructor

    Jan 2018 - Jan 2019
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  Dollar Tree Stores

  May 2018 - Sept 2020

  Sales Floor Associate

  -Summer and winter seasons between college semesters.-Operated cash register and assisted customers as needed.-Stocked and updated displays.-Trained new employees.

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  Mount Irenaeus Retreat

  Sept 2018 - May 2020

  Women's Overnight Coordinator

  -Planned, supported, and managed student/faculty overnights at a Franciscan community retreat center during the academic school year-Participated in volunteer service days for mountain upkeep

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  CAYUGA COUNTY HEALTH DEPARTMENT

  Sept 2021 - Feb 2022

  Public Health COVID-19 Support Specialist

  -Worked on a team of case investigators and contact tracers for Cayuga County Health Department to slow and track the spread of COVID-19 in the region.-Interviewed and completed medical monitoring paperwork and provided COVID-19 positive patients with legal orders, guidelines, and resources to safely isolate and protect themselves and others.-Determined who COVID-19 positive patients had been in contact with while infectious and provided legal orders, quarantine guidelines, and offered support during quarantine.-Communicated with schools, workplaces, and high-risk settings to determine events-based transmission and to organize mass-contact lists.-Worked in a fast-paced setting and collaborative effort to educate the local community and offer support services and resources. Show less

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  Rasa Spa

  Apr 2022 - Mar 2023

  Guest Services

  -Originally full-time then moved to part-time as a member of the guest services team.-Created and modified spa bookings for guests and groups.-Maintained databases for waitlists, lost/found items, and large group itineraries.-Scanned medical background/waiver forms into guest files and made corrections to guest accounts on booking database as needed.-Conducted inventory counts for products on sale floor and backstock.

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  Cayuga County Health Department

  Jun 2022 - now

  NY State Public Health Fellow

  -Create and edit digital and print content for the Health Education division.-Wrote a successful grant application and currently co-lead creation/sourcing of educational materials, supplies selection, and event planning for the grant.-Constructed and edited a new local tobacco law document from the previous law and the new law in process.-Audit charts and make corrections where necessary, fulfill records requests for disability eligibility determination, and create/maintain databases for children across three different programs in the Children with Special Health Care Needs division.-Created fillable PDF forms for two programs in the Children with Special Health Care Needs division.-Audit monthly Early Intervention service coordinator billing.-Audited monthly billing for all service providers and agencies in the Preschool program until implementation of digital portal.-Update septic databases with new/corrected property owner information, create digital maps of septic systems for mobile home parks, and scan and edit documents and maps/blueprints for the Environmental division.-Conduct home safety inspections for the Healthy Neighborhoods Program for residents of Auburn, Mentz, Montezuma, Conquest, Throop, and Port Byron. Assisted in maintaining canvassing and visit databases and submitting visit information to NY State's database. Show less