Natricia Comer

Experience

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  Zion inc

  Sept 2005 - Sept 2009

  Residential Counselor

  Caring for individual with developmental disabilities.

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  Pioneer Credit Recovery

  Sept 2009 - May 2010

  Case Manager

  Collecting business tax monies from delinquent business accounts.

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  Youth Consultation Service

  Apr 2012 - Jan 2013

  Residential Assistant

  Mentoring at-risk youth and young adults.

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  Bancroft

  May 2012 - Apr 2013

  Program Associate

  Providing care for individuals with developmental disabilities and brain injuries.

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  Sallie Mae

  May 2013 - Jan 2014

  Collector

  Collecting money for past due student loan accounts.

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  Professional Recovery Service

  Jan 2014 - Feb 2017

  Debt Collector

  Collecting money on past due and pay charge-off credit card accounts.

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  Inspira Health

  Feb 2017 - May 2022

  Patient Registrar

  • Check in Patients from Emergency, Maternity, Laboratory and Radiological services using Sorian Software • Verify patient information • Obtaining referrals and authorizations per insurance guidelines • Admitting patients • Abiding by HIPAA guidelines • Training New Staff • Setting appointments for lab, radiology, and surgical procedures. • Collecting money for copays, coinsurnace, past due medical bills and pharmacy orders. • Data Entry, Answering phone and other clerical duties. • Verified paperwork accuracy and checked for completion prior to processing. • Greeted every guest with personable approach and provided knowledgeable service. • Updated computer system with latest information to keep records current and accurate. • Data entry • Increased customer service success rates by quickly resolving issues. • Completed daily logs for management review. • Maintained clean reception area to promote positive, professional environment for clients. • Performed wide-ranging administrative, financial and service-related functions Show less

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  Wedgewood

  May 2022 - Jan 2024

  Pharmacy Technician

  • Processing prescriptions electronically and ensuring all information is complete and accurate • Answer calls from customers and answer questions • Receive prescriptions and check their validity • Data entry into the database • Resolve issues when they arise • Select the appropriate medicine and dosages to fill prescriptions • Send renewal requests to prescribers • Complete office and owner orders for prescribers. • Satisfy current and past due balances. • Adhering to USP and FDA guidelines. Show less

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  Internal Revenue Service

  Jan 2024 - now

  Contact Representative

  • Interprets and applies applicable portions of basic tax law and regulations, and basic collection techniques and enforcement actions, in order to advise, inform, assess and collect taxes, and associated liabilities. • Researches for and analyzes all available information applicable to specific and well-defined collection issues and takes corrective actions needed to close accounts. Explains actions taken. • Contacts taxpayers and/or their representatives in response to IRS contacts regarding a limited number of delinquent situations. Provides explanations to specific inquiries initiated by individuals, generated by notices, or internally generated assignments. • Advises taxpayers of the enforcement actions that may be taken if they fail to meet commitments to file return and/or pay tax liabilities, and encourages voluntary compliance with tax laws. Show less