Jeziel Pena

Experience

• 

  GUESS?, Inc.

  May 2015 - Aug 2016

  Retail Sales Lead

  • Maintained a knowledge of current promotions, policies, and security practices • Build lasting relationships with customers• Provided the highest level of customer service and aim to achieve max customer satisfaction • Addressed all customer inquiries and resolved complaints

• 

  Landing Gear

  Oct 2016 - Jul 2018

  Assistant Manager

  - Increasing store sales by improving customer experience and satisfaction- Maintain sales floor appearance- Operate cash registers- Take daily note of inventory and place necessary restock orders

• 

  CESAR'S LANDSCAPING INC

  Jul 2018 - Apr 2023

  Project Manager / Bookkeeping Clerk II

  - Responsible for all company's accounts- Record every transactions, post debits and credits- Produce financial statements- Assist with budget- Work with commercial clients and manage their projects and requests

• 

  MetLife Stadium

  May 2022 - now

  Guest Service Representative

  • Responsible for upholding and ensuring an organized and smooth visit for all guests during all events hosted at MetLife • Working with team leaders to improve overall customer experience with each visit• Process ticket entries, assist customers with general directions and guidelines and uphold general safety practices for MetLife

• 

  All Area Realty Services Inc.

  Oct 2022 - Feb 2023

  Accounts Payable Associate

  • Keeping track of all payments and expenditures, including payroll, purchase orders, invoices, statements, etc.• Reconcile the accounts payable ledger to ensure that all bills and payments are accounted for and properly posted• Preparing analysis of accounts and producing monthly report

• 

  Amazon

  Jul 2023 - now

  Ops Tech Solutions