Jessica C.

Experience

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  Legislative Services Agency

  Sept 1999 - Apr 2006

  Assistant Editor, Iowa Administrative Code

  Edited rule-making documents for biweekly publication in Iowa Administrative Code and Iowa Administrative Bulletin. Editorial responsibilities included ensuring compliance with statute and rule-making conventions.Collaborated with state agency personnel and editorial staff to refine rules.

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  EditAvenue

  Nov 2007 - Oct 2008

  Freelance Editor

  Performed comprehensive electronic editing and analysis for diverse clientele, from students and scholars to business professionals and aspiring authors.Provided finished projects to clients within short deadlines. Maintained excellent rapport with several new and repeat clients.

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  Legislative Services Agency

  Oct 2008 - Oct 2018

  Active in project development, including research and iterative design, designing user experience for new and refined web-based resources.Formulated test scripts for regression testing of all essential programs; conducted weekly testing as upgrades are deployed. Integral in defining editorial processes and documenting standard practices. Introduced process efficiencies and streamlined communication with clients. Edited rulemaking documents for grammar, style, and compliance with governing statutes and rule-making conventions. Prepared biweekly publications of Iowa Administrative Code and Bulletin.

  • Project management

    Dec 2015 - Oct 2018

  • Assistant Editor, Iowa Administrative Code

    Oct 2008 - Nov 2015
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  Iowa General Assembly - Legislative Services Agency

  Nov 2018 - Mar 2020

  Process Improvement

  Work closely with users and management to analyze business needs and suitability of business process and/or technological solutions to best meet business and customer needs and organizational objectives; coach teams through change. Lead project teams in development of new custom software solutions. Responsible for all aspects of project life cycle, including scope management, assembly of team, requirements gathering, phasing, working closely with developers to achieve sprint/release goals, facilitating regular scrum meetings with developers and phase and project retrospectives and reviews, conducting integration and regression testing. Serve in product owner-like capacity for products following initial development and release. Show less

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  Iowa Recognition for Performance Excellence

  Jun 2019 - Nov 2021

  Examiner

  Using Baldrige Performance Excellence Program criteria in the areas of Leadership, Strategic Planning, Customer Relations, Workforce Engagement, Measurement, Analysis and Knowledge Management, Operations and Results, analyzed application for state-level recognition of applicant organization's performance excellence. With assigned team, reviewed applicant organization's written application, conducted on-site evaluation, and provided written feedback pertaining to leadership criteria to state-level judges to be used in response report to applicant.https://iowaqc.org/performance-excellence/ Show less

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  Co-op Solutions

  Apr 2020 - now

  • Product Manager

    Dec 2022 - now

  • Commercialization Manager

    Apr 2020 - Jan 2023