Jess Miller

Experience

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  John Christner Trucking, LLC

  Feb 2019 - Mar 2020

  Account Manager

  ● Provide quality assurance oversight throughout the entire logistics process, from point of origin to destination.● Conferred with customers to provide information about products and services, current orders, and canceled/ delayed accounts.● Arranged for transportation, warehousing, and product distribution of imported and exported products.● Contracted with freight forwarders for destination services.

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  COUNTRY STYLE MANAGEMENT CORP

  Feb 2020 - Apr 2022

  Administrative Assistant

  ● Provided administrative support to the director of operations, overseeing a team of 10 full-time employees.● Managed correspondence, reports, and filing with MS Office.● Acted as the first point of contact for customers and directed calls to the correct personnel.● Handled scheduling duties, travel accommodations, coordinated conferences and conference calls.● Collaborated with team members to discuss objectives, develop action plans, and complete multiple assignments simultaneously Show less

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  Desert Thorn Photography

  Aug 2020 - now

  Photographer

  Founded a photography business aimed at providing fun, creative, and affordable photo sessions for all clienteleConsulted with clients regarding photo needs and desires.Maintained expert knowledge of Adobe Photoshop, Lightroom, photo manipulation, color correction, and digital camera use.Creative force behind all on site locations and studio photography. Primary specialties include concert photography, family portrait sessions, and western styled shoots.

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  Allied Fire Protection

  Aug 2022 - Aug 2023

  Service Administrator

  ● Monitored credit approval as required (run DNB and check payment history in Computer Ease)● Ran monthly billing report for PAC,PA,PAD and give to Managers as needed; also send full report at end of month to Managers and Partners● Issued PO's to intercompany jobs● Resolved customer issues on Invoices● Prepared contract jobs before sending to contract admin● Completed monthly billing for service jobs and construction jobs● Ran multiple reports to help minimize errors and fix problems● Researched & Verified under/over or duplicate payments and report back to accounting Show less

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  Firetron Inc

  Aug 2023 - now

  Administrative Assistant

  • Scheduled technicians for service calls, optimizing routes to improve efficiency and response times.• Managed monitoring accounts for fire alarm systems, ensuring compliance with safety regulations and timely maintenance.• Answered incoming phone calls, effectively resolving customer issues and providing exceptional customer service.• Created and managed work orders• Processed and maintained time sheets for all technicians, ensuring accurate payroll and tracking of work hours.• Acted as service manager when needed, overseeing daily operations and team performance. Show less