Marta Cosma

Experience

• 

  Floris London

  Dec 2014 - Sept 2017

  - Maintaining a high level of customer service- Front of the house- Weekly and monthly reports- Point of contact for contractors- Managing the luxury Bespoke Service from sales to end - Daily banking procedures;- Monitoring and reviewing store performance an a regular, daily, weekly and monthly target;- Team motivator

  • Operations Manager and Bespoke Administrator

    Sept 2016 - Sept 2017

  • Assistant Shop Manager

    Dec 2014 - Sept 2016
• 

  CALE SRL

  Sept 2017 - Oct 2019

  Product Development & Export Manager

  - Brand development on unexplored market;- Communicating with the factory product specification of products;- Approve all pre-production samples;- Follow up of production and collection;- Prospecting for new clients;- Managing the necessary documentation for different markets; - Support the company in the implementation of its campaigns (Creed, Benamour, Floris,etc) ;- Coordinate with sales department;

• 

  Floris London

  Nov 2019 - May 2022

  Sales Manager UK & Europe

  Lead the territory in optimizing sales opportunities and growth within wholesale and amenity market: -Manage customer base of UK & Europe, distributors and buyers maintaining the relationship in order to develop the business and to maximize sell in and sell through;- Manage a London based retail team to maximize their potential;-Manage Europe parters with a focus to Italy, Spain, Germany;- Provide a customer service that represent the brand and delivers at the highest level;- Working with the HOD to prepare department budget for the territory and identify strategy plan for opening new costumer accounts to continually evolve the territory;Key clients include; Liberty, Fortnum & Mason, Selfridges, Harrods, John Lewis & Partners, Amazon. Show less

• 

  Molton Brown

  May 2022 - Feb 2024

  Key Account Manager, Global Travel Retail
• 

  Gritti Venetia

  May 2024 - now

  Export Sales Manager, Africa & Asia