Gabriela Manea

Gabriela manea

bookmark on deepenrich
location of Gabriela ManeaRomania
Phone number of Gabriela Manea+91 xxxx xxxxx
Followers of Gabriela Manea415 followers
  • Timeline

    Jan 2019 - Jul 2021

    Tehnical Support Engineer

    Oracle
    Current Company
    Jul 2021 - now

    Product Support Engineer

    UiPath
  • About me

    Product Support Engineer at UIPath

  • Education

    • Anghel saligny theoretical high school

      2011 - 2015
      Baccalaureate diploma, mathematics and computer science
    • Academia de studii economice din bucurești

      2015 - 2018
      Bachelor’s degree, economic cybernetics, statistics and informatics
    • Academia de studii economice din bucurești

      2018 - 2020
      Master of sience - economic informatics
  • Experience

    • Oracle

      Jan 2019 - Jul 2021
      Tehnical support engineer

      Responsibilities:• Solving technical issues for Oracle Fusion HCM, including high severity issues that are critical for the clients business.• Troubleshooting/debugging the issues received via service requests (data losses, data corruptions, bugs) • Working with various internal teams in order to find the best solution to customer requests. • Create and maintain electronic content for customers in support of our problem prevention efforts. • Operating within Oracle business processes and procedures.• Part of the implementation project- a project with selected engineers from each team, in order to help customers with issues which are occurring during the implementation of the application. Achievements:Ability to analyze details and synthesize the “big picture”, frequently working with incomplete or ambiguous data.Trainings and certifications obtained:• Oracle Global Human Resources Cloud 2020 Certified Implementation Specialist• Certified in Oracle Diagnostics Methodology (ODM)• Oracle University course: Fusion Applications –HCM Global Human Resources • Oracle University course: Fusion Applications –HCM Security Show less

    • Uipath

      Jul 2021 - now
      Product support engineer
  • Licenses & Certifications

    • Oracle global human resources cloud 2020 certified implementation specialist

      Oracle
      Oct 2020
      View certificate certificate
    • Microsoft certified: azure fundamentals

      Microsoft
      Oct 2022
      View certificate certificate