Experience

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  Macalester college

  Oct 2008 - May 2012

  Teaching Assistant for the Department of Geography• Supported professors with teaching class and periodically conducting lectures, grading exams, and helping students via office hoursCourses assisted:- Statistical Research Methods in Geography (Spring 2012 and Spring 2011)- Population 7 Billion (Fall 2011)- Political Geography (Fall 2010)- Human Geography of Global Issues (Spring 2010) • Guided campus tours to groups of prospective students and parents and marketed the College in the best light by balancing a communicative and informative presentation style• Ensured prospective student and parent satisfaction by providing them with all relevant information, as well as offering additional support and long-term communication for assistance with college choice • Assisted with compiling large amounts of data on peer-institutions and conducted data entry via SPSS to support and facilitate the work of the research analysts in the office• Among achievements, contacted and gathered information for over a hundred alumni, extending our alumni network's reach and assisted with coordinating the evaluation process by directly working with around 10,000 evaluation forms of faculty across the institution.

  • Teaching Assistant

    Jan 2010 - May 2012

  • Campus Tour Guide

    Jan 2011 - Dec 2011

  • Administrative Assistant

    Oct 2008 - Dec 2009
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  National geographic society

  May 2011 - Aug 2011

  Research intern

  Summer Geography internship awarded by the National Geographic Society.Working as a Researcher for the Copy/Research Division of the National Geographic Magazine.Researched articles, department stories, and features in order to ensure the world renowned credibility and accuracy of Magazine articles. Fact-checking, source consolidation, and networking for research purposes before publishing in the Magazine.• Independently researched, verified and corrected article texts, maps and photo caption information for the Magazine before print in coordination with the Deputy Editor of the Magazine• Collaborated with a wide array of professionals within each story team (researchers, editors, writers, photographers, cartographers) but also established relationships for the research team with scholars across the U.S., Asia and Europe, facilitating future collaboration• Navigated researching various topics and extensively using detailed copy editing and researching skills while simultaneously working on multiple projects on strict publishing industry deadlines Show less

• 

  Peace coffee

  Sept 2011 - Dec 2011

  Market research analyst - team lead

  • Successfully implemented a collaborative 3-month plan for company expansion, analyzing demographic and company sales data to define the retail rollout plan • Analyzed, researched, designed and produced over 50 analytical maps using ArcGIS software, highlighting optimal locations for retail business expansion • Project culminated in a 100+ page report presented to shareholders and company management, leading to a geographically-informed plan for successful retail expansion

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  Exploration summer programs (explo at yale)

  Dec 2011 - Aug 2012

  Course instructor / residence advisor

  Taught high school students on issues of globalisation, geography and history. Alongside teaching, daily duties and volunteering were an integral part of the everyday work of instructor / residence advisor.• Developed two activity-focused course curricula on globalisation and global problem solving, and subsequently taught the courses to high school-age students• Advised a group of students on personal, social and academic matters and acted as their chaperone during off-site explorative trips and activities Show less

• 

  York university

  Sept 2012 - May 2014

  Teaching assistant

  Lab instructor and demonstrator for GEOG 2350: Introduction to Geoinformatics (Fall 2012) and GEOG 3340: Introduction to GIS. Marker/grader for GEOG 3700: Disaster! The Earth's Extreme Natural Events (Winter 2013) and GEOG 2070: Empire, State & Power - An Introduction to Political Geography (Winter 2014).• Held lectures, exercise demonstrations and instructed students in lab sections of the course• Prepared, modified and graded all exercises, course assignments, midterm and final exams in collaboration with the course director, staff and related faculty • Ensured student success by providing individualized support and guidance through office hours and online communication throughout the term Show less

• 

  Td

  Mar 2014 - Sept 2016

  • As the first person of contact in the front-line context of the branch, communicated with clients in person, via telephone and through email, as well as with varied stakeholders, managers and departments within the corporation• Performed over 100 investigations for clients by collaborating across multiple corporate divisions and acting as a liaison between clients and corporate departments• Created enhanced internal reporting structures to ensure compliance and ease of access to information to branch staff to improve compliance standards• Branch lead for TD’s United Way campaign and coordinator for the Financial Literacy Month, Small Business Month, Connection Days, etc.• Outperformed sales targets, achieving 286% of targeted sales revenue for Q3 2016, ranked #1 in-branch and #1 in-district among peers Show less • Provided customers with the award-winning TD customer service, while promoting and selling a range of products and services, consistently surpassing sales goals with achieving up to 200% sales revenue quarterly• Consistently identified opportunities for increased business, as evidenced by a 73% rate of successfully closed referrals to sales team• Collaborated with our Financial Planner on actively identifying, engaging and referring high value clients for investment services, resulting in $3.9 million worth of referrals Show less

  • Customer Relations Coordinator

    Sept 2015 - Sept 2016

  • Customer Service Representative

    Mar 2014 - Aug 2015
• 

  City of toronto

  Oct 2016 - Oct 2021

  City Councillor Josh Matlow's Office• Coordinated and navigated over 70 diverse development applications from pre-application through community consultation, final approval, and appeals at TLAB and OLT by liaising with applicants, community stakeholders and internal city staff (Planning, Building, Transportation)• Built and managed relations with diverse internal and external stakeholders on development applications and transportation files: residents’ associations, City of Toronto staff, business improvement areas (BIAs), government agencies, developers, not-for-profit and non-governmental organizations and advocacy groups, other elected officials, etc.• Lead collaborative stakeholder working groups for development, transportation, and public realm projects (i.e., development applications, construction staging, traffic calming, transit, etc.) that included City staff, developers, consultants, and community stakeholders • Interpreted City of Toronto by-laws pertaining to construction, development, and transportation• Represented Councillor at meetings and events, including public consultations, meetings with local stakeholders, developers, BIAs, interest groups, etc.• Researched and advised Councillor on relevant Council and committee policy items, including preparing briefing notes and motions, and liaising with subject matter experts • Prepared content and drafted motions, public notices, memos, and articles on tight deadlines • Supported and trained new colleagues on processes, resources, and approaches to constituency work, including stakeholder relations management and political acumen Show less Councillor Jon Burnside's Office• Engage with and manage relations with diverse stakeholders in the community on behalf of the Council member: residents’ groups and associations, City of Toronto staff, business improvement areas (BIAs), government agencies, developers, not-for-profit and non-governmental organizations, school board trustees, other elected officials, etc. • Advise on Toronto & East York Community Council (TEYCC) items on public realm infrastructure improvements, permits and licensing approvals/ exemptions, traffic calming measures, planning and construction staging applications, by-law changes, etc.• Lead consultation processes for staging of development projects and related permits, community liaison groups with developers and residents, public realm improvement projects, traffic and pedestrian safety projects, expansion of the cycling network, etc. • Coordinate conference calls, site visits, and plan and execute community events, such as town halls, community consultations on City projects and developments, and issue-specific meetings and events • Represent Councillor at a variety of meetings and events, including but not limited to public consultations, meetings with non-government local stakeholders, developers, City of Toronto staff, individual residents, as well as residents’ associations and BIAs• Research relevant reports and legislation, and draft detailed briefing notes for TEYCC, City Council and other City Committee meetings • Assist with preparing content for reports, motions, public notices and newsletters • Collaborate with provincial and federal counterparts to best advocate for constituents and ensure efficient communication between all three levels of government Show less

  • Planning and Policy Advisor

    Dec 2018 - Oct 2021

  • Advisor, Community Relations & Issues Management

    Oct 2016 - Dec 2018
• 

  Ey

  Oct 2021 - Apr 2022

  Senior consultant

  People Advisory Services

• 

  Camrost felcorp inc.

  May 2022 - Oct 2024

  Projects managed:- Raglan House (77 Raglan Ave)- The Frederick (939 Eglinton Ave E - Bld C)- Blue Diamond (99 Foxbar Rd)- 91-101 Raglan Ave- 191 Eglinton Ave E- New Residences of Yorkville Plaza (21 Avenue Rd)

  • Development Manager

    Jan 2024 - Oct 2024

  • Development Associate

    May 2022 - Jan 2024
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  City of toronto

  Oct 2024 - now

  Project coordinator, priority development review stream

  Priority Development Review Stream in Development & Growth Services