Experience

• 

  Hot & spicy kabob grill / potato corner

  Jul 2013 - Apr 2014

  Shift lead

  Greeted customers as well as taking food orders while providing information about the menu and looking for opportunities to “up-sell” products. Directed and supervised employees on specific duties while simultaneously training and evaluating them.Enforced high health and safety standards of work-stations and equipments.Assisted with a variety of kitchen-related functions, including food preparation.Understood all equipment including measuring systems, fryers, griddles, ranges, grills, freezers and food storage. Show less

• 

  Aryzta

  Apr 2014 - Jan 2017

  Displaying professionalism by reacting well under pressure, treating people with respect and working with integrity and ethicality.Analyzed and filtered guest feedback on products and services to the general manager for improvements or merit.Prepared weekly reports outlining the trends in sales based on day of the week and meal times.Worked marketing events to promote the brand and educate potential consumers on products.Developed and implemented new employee duties for consistent and productive work shifts. Show less

  • Supervisor

    Jan 2015 - Jan 2017

  • Counter Express

    Apr 2014 - Jan 2015
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  Smile brands inc.

  Mar 2017 - Mar 2020

  Lead the transition, implementation and training of two online reputation managementsoftware platforms.Worked with the applications development team to automate the review requestand internal feedback process increasing the monthly received online reviews by266% at over a 4.1 average rating.Lead the integration of an all-in-one marketing platform to increase the inboundmarketing efforts.Responsible for all aspects of the email sending process from creating and repurposingcontent, designing email templates, building email lists, deploying and reporting.Implement a patient referral program across the organization by developing theoffice merchandising, establishing a tracking system, creating forms and landingpages and deploying an automated email campaign. Show less

  • Senior Marketing Specialist

    Apr 2019 - Mar 2020

  • Marketing Specialist

    May 2017 - Apr 2019

  • Marketing Intern

    Mar 2017 - May 2017
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  Carrington mortgage services, llc

  Mar 2020 - Jul 2021

  Senior marketing coordinator

  Coordinates and implements marketing communication projects with an emphasis on email marketing and lead nurture campaigns.Creates and updates emails and landing pages in the marketing automation tool.Resolved and improved email reporting by creating new audience segments and organizing related content, to easily measure the effectiveness of different products to certain audiences.Maintains a library of CRM email templates for Sales.Tactically works on various marketing projects with multiple vendors, contractors, teams and multiple business units.Prepare status reports on email marketing efforts Show less

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  Prosper marketplace

  Jul 2021 - now

  • Sr. Email & Lifecycle Marketing Manager

    Mar 2024 - now

  • Email Marketing Manager

    Jul 2021 - Mar 2024