
Feroz Khan
Sr.Officer

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Connect with Feroz Khan to Send Message
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Skills
HospitalityHotel managementFood and beverageBudgetingCustomer relationsTeam buildingCustomer serviceHospitality managementEvent managementBudgetsFront officePre openingSalesRestaurantsLeadershipOperations managementCustomer satisfactionBanquetsNegotiationHospitality industryCrmRevenue analysisResortsAbout me
Having a 12 Year of experience in Hospitality. Good hands of experience in Operations & Sales. Expertise in managing business operations across Western Maharashtra & Mumbai (BKC)markets with key focus on top line profitability by ensuring optimal utilization of resources. Developing & Implementing various marketing plans to help position the hotel as one of the leading hotels in the Goa.
Education

Digital Deepak
2020 -Graduation SEO Mastery
Welingkar School of Business Adminstration
2013 - 2015Master of Business Administration - MBA Sales, Distribution, and Marketing Operations, GeneralPost Graduation in Business Administration.

Digital Deepak
2020 - 2020Graduate in Digital Marketing Course Digital MarketingActivities and Societies: SEO SEM SMM Google ADs EMAIL MKTG AFFILIATE MKTG

SAPTAGIRI COLLEGE OF HOTEL MGMT
1998 - 2001BHM HOTEL MANAGEMNETBachelor of Hotel Management

Kendriya Vidyalaya
1997 - 1998HSCStudent
Experience

Aamby Valley City, Sahara India Flagship Project
Jan 2003 - Jan 2007Sr.Officer Providing corporate presentation, exploring product profile and demo of product Providing information about product, generating requirement, quotation, negotiation and helping to close the deals Catered to International events such as Laureus Academy Forum- 2003, PGA Golf Championship, Ambassadors meet of 35 countries, Mrs. World-2005 and other International stars and celebrities

Ramoji Film City
Jan 2007 - Jan 2008Asst.Mgr-Business Development Handle the sales & Coordinating with the operational staff of the two hotels (viz. Luxury Hotel & Budget Hotel) located at Ramoji Film City (Hyderabad) to achieve maximum customer satisfaction. Handle all documentation pertaining to a customer relationship independently viz.Proposals, presentation, contract etc.

K.Raheja Hospitality (Ramada Plaza,The Retreat,The Carlton)
Sept 2008 - Jan 2011Asst.Business Development ManagerHandling a three five star Property from PuneRamada Plaza Palm Groove,Juhu MumbaiThe Retreat,Malad ,MumbaiThe Carlton,Kodaikanal.

Alila Hotels & Resorts
Feb 2011 - Nov 2015Sr.Sales Manager Developing and implementing various marketing plans to help position the hotel as one of the leading hotels in the Goa. Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. A passion for sales and target-based performance. Maximize all Conference & Events revenue opportunities Provide guidance for local marketing initiatives. MIS Reports. Generating business from Corporate & Travel Agents

HOTEL CONNECT
Nov 2015 - nowDirectorExtensive Experience in Hospitality , Travel & Tourism business.Worked in many roles from hotel operations to Sales to contracting.Handling all Inbound & outbound queries for FIT and Groups.Dealing with social & corporate group domestic and international.Good knowledge of Visa & Ticketing.Working closely with all international Hotels.Giving end to end solutions to our client.Giving full heartily assurance of Services.

Hotel Connect Pune
-Director
Licenses & Certifications
- View certificate

The Fundamental of Digital Marketing
GOOGLEApr 2020 
Google Analytics
Google Analytics AcademyApr 2020
Google Analytics for Beginners
Google AnalyticsApr 2020- View certificate

Certification of Graduation Digital Marketing Basic Course
DigitalDeepak.comApr 2020 - View certificate

Certification of Graduation of SEO Mastery
DigitalDeepak.comApr 2020 
The Fundamentals of Digital Marketing
GoogleApr 2020
Languages
- enEnglish
- urUrdu
- hiHindi
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