Ravi Yadav

Experience

• 

  Mercedes-Benz Research and Development India

  Oct 2013 - now

  Senior Program Manager

  Earned reputation by building IT Operating model for Daimler’s IT “Global in-house capability” across India, Turkey & Americas to set-up a service, Supplier strategies, Business continuity, Training concepts, Knowledge and Risk Management. The initiative, which was truly transformational at a very large-scale involved global diverse cross-functional delivery teams delivering IT services ensuring compliance and risk management to Daimler Markets and Plants across the world. Handled Operational and Delivery programs which includes end to end ownership of SAP implementations, change, run, transitions, migrations & rollouts in financial services and Logistics automotive domain with a distinction of achieving benchmarks in Agility, speed and cost by utilizing digitalization, automation/ analytical initiatives to define efficient working models. Recovered a Financial services template from Customer satisfaction rating 2/5 to 4/5 in 6 months by establishing optimal consistent communication and quality across three distinct outcomes; customer, processes and employee recoveries.Ideated, assessed maturity capability and executed strategic inter-departmental Digital initiative “Next Gen Ops” built around “Robotics process automation” for workflow orchestration and “Intelligent process automation” for cognitive capabilities by automating 206 use cases in 14 months which led to enhanced productivity of 4417 Person days savings and speed by 18X.Running “Delivery Excellence” initiative using “API’s”, “FOSS” and “In-house Products” and “state of art practices” as levers to achieve standardization, automation, integration and collaboration within cross teams to improve “Time to market” by 6% and “Average person days per enhancement” by 4% YoY.Executed strategic initiatives with partner teams to ensure, managed programs benefits are delivered efficiently, effectively and exemplary to all end users with quantified goals of savings and targeted service improvements bi-annually. Show less