Julie Mortensen

Julie Mortensen

Customer Service Agent

Followers of Julie Mortensen810 followers
location of Julie MortensenAarhus, Central Denmark Region, Denmark

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  • Timeline

  • About me

    Advanced Business Consultant at NNIT | Mixed Reality | Tech Project Manager

  • Education

    • San Francisco State University

      2019 - 2019
      Bachelor's degree International Business

      In Spring 2019, I had the pleasure of studying abroad for one semester at SFSU. My courses left me with a great insight in the world of marketing. I completed:- Digital Marketing- Consumer Behavior- Persuasion- Public Relations - Retail Management

    • Aarhus BSS - Aarhus University

      2020 - 2022
      Master's degree Information Technology, Communication & Organization (cand.it ITKO)

      In June 2022, I earned my Master's degree in IT and Communication (cand.it ITKO). I finished my degree by writing my Master's thesis focusing on Product-Service System (PSS), change management, communication, data analytics, and the business model (digital or analogue) of Beumer Group. This process taught me great teamwork by working with my partner, Christoffer, as well as the importance of clear communication, "hard work pays off", and a ton of methodological skills.Our Master… Show more In June 2022, I earned my Master's degree in IT and Communication (cand.it ITKO). I finished my degree by writing my Master's thesis focusing on Product-Service System (PSS), change management, communication, data analytics, and the business model (digital or analogue) of Beumer Group. This process taught me great teamwork by working with my partner, Christoffer, as well as the importance of clear communication, "hard work pays off", and a ton of methodological skills.Our Master thesis' title is: "Product-Service System (PSS) in manufacturing: A conceptual framework on how to adopt PSS". Throughout my previous semesters, I have gained a broad knowledge of project management, how digital technology affects businesses, software and system development, digitalisation (when and how to), databases, management in digital environments, data driven business analysis, etc.I have experience with coding in C#, R, and SQL. Show less

    • Aarhus Universitet

      2017 - 2020
      Bachelor's degree International Business Communication

      Through my Bachelor’s degree, I gained knowledge about the English language, a general overview of business environments, and how to communicate strategically, digitally, environmentally, and internally.I gained knowledge within and completed these courses:- English grammar- Ethics and Communication- Language and Cognition- Textual Analysis and Translation- Corporate, Environmental, Digital, Strategic, and Internal Communication. In my final year, I wrote my… Show more Through my Bachelor’s degree, I gained knowledge about the English language, a general overview of business environments, and how to communicate strategically, digitally, environmentally, and internally.I gained knowledge within and completed these courses:- English grammar- Ethics and Communication- Language and Cognition- Textual Analysis and Translation- Corporate, Environmental, Digital, Strategic, and Internal Communication. In my final year, I wrote my Bachelor's thesis focusing on which role CSR played in the sharing economy. My thesis was a case study, which I based on Uber and its CSR initiatives. Show less

    • Learnmark Horsens

      2012 - 2015
      HHX Internatinal Studies
  • Experience

    • Føtex, Salling Group

      May 2010 - Jun 2022
      Customer Service Agent

      Worked for 12 years with Communication, Risk management, Change Management, Project Management, and supported IT systems. My main competences throughout the years were patience, strong coordination skills, to work well under pressure, to stay within a deadline, and to handle crises.

    • Studenterlauget

      Mar 2021 - Nov 2021
      Project Manager for Master Case 2021

      Organized Master Case Challenge at Aarhus BSS Master Introduction Week 2021 as a Project Manager.Worked with coordination of 7 organizations, 7 cases, 70+ employees at one time, while making sure 1000+ students were satisfied with our project.

    • Norlys

      Mar 2022 - Jul 2022
      Student Assistant

      Worked within Norlys IT, BSS & Fieldservice. I worked with CRM-system, Cerillion, SQL, Excel, and Postman.

    • NNIT

      Sept 2022 - now

      Working with Network Infrastructure, Production software, Project Management, Life Science, Mixed Reality, and GxP Guides. Working with Microsoft's HoloLens 2 (Standard & Industrial edt.), Guides, GxP Guides, Remote Assist, etc. Working with Network Infrastructure, Production software, Project Management, Life Science, Mixed Reality, and GxP Guides. Worked in Aarhus and Copenhagen with Network Infrastructure, Mixed Reality, and commercial mindset.Part of NNIT Graduate Program 2022-2023.

      • Advanced Business Consultant

        Apr 2024 - now
      • Mixed Reality Specialist

        Sept 2022 - now
      • Business Consultant

        Sept 2023 - Apr 2024
      • Associate Business Consultant

        Sept 2022 - Sept 2023
  • Licenses & Certifications

  • Volunteer Experience

    • Board Member

      Issued by Unge Kommunikatører on May 2020
      Unge KommunikatørerAssociated with Julie Mortensen
    • Turisme

      Issued by Dyer Island Conservation Trust on Mar 2017
      Dyer Island Conservation TrustAssociated with Julie Mortensen