Sarah Jo

Sarah Jo

Adminstrative Assistant and Customer Service Supervisor

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location of Sarah JoSan Jose, California, United States

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  • Timeline

  • About me

    Senior Program Manager at Oversight Board

  • Education

    • University of California, Los Angeles

      2013 - 2015
      Bachelor’s Degree Psychology, Applied Developmental Psychology, Gender Studies
    • Foothill College

      2011 - 2013
      Psychology
  • Experience

    • 20/20 Eyeclub Optometry

      Aug 2011 - Dec 2017
      Adminstrative Assistant and Customer Service Supervisor
    • Stanford Research Experience Program

      Sept 2012 - May 2013
      Psychology Research Assistant
    • UCLA Center for the Study of Women (CSW)

      Jun 2014 - Jun 2015
      Front Office Student Staff
    • UCLA Early Child Education Fernald Center

      Sept 2014 - Jun 2015
      Intern
    • Samsung Electronics America

      Jan 2017 - Aug 2021

      - Optimize the operational process for each project by aligning with Project Leads on budget forecasts, track important milestones, and expedite communication with cross-functional teams.- Manage Project Leads on the strategic planning process for project execution, milestones, and vendor management to ensure each phase of the project meets its target. - Oversee Operations Coordinator on internal project trackers to ensure all project deliverables and milestones are on track.- Strategic liaison for the Director of Operations to support Project Leads on operational and finance requirements and align all projects with internal and corporate processes. - Manage day-to-day operations to ensure all projects met expectations by coordinating and working cross-functionally with internal and external departments.- Provide scheduling, meeting minutes and follow ups between Dept. Head and Project Leads to ensure projects are on track.- Implement and enforce processes and procedures of general Office Management and Operations under the guidance of the Product Innovation Team’s Sr. Operations Manager.

      • Operations Project Manager

        Mar 2021 - Aug 2021
      • Assistant Manager

        Mar 2019 - Feb 2021
      • Operations Assistant

        Jan 2017 - Feb 2019
    • Oversight Board

      Sept 2021 - now
      • Senior Program Manager

        Jul 2022 - now
      • Program Manager

        Sept 2021 - Jul 2022
  • Licenses & Certifications

  • Volunteer Experience

    • Undergraduate Volunteer

      Issued by UCLA Anti-Trafficking Human Rights Coalition on Jan 2014
      UCLA Anti-Trafficking Human Rights CoalitionAssociated with Sarah Jo