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Manish Kumar Dube

Manish Kumar Dube

OPERATION EXECUTIVE

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location of Manish Kumar DubeGurugram, Haryana, India

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  • Timeline

  • About me

    Manager I Sales | Trainer I Interviewer I Telesales I Operation & Administration I Business Development I

  • Education

    • SARASWATI SISHU MANDIR SENIOR SECONDARY SCHOOL GORAKHPUR

      2002 - 2009
      High School first

    • SARASWATI SISHU MANDIR PAKKIBAGH GORAKHPUR

      1996 - 2002

      Activities and Societies: PLAY, SHOOTING SCHOOLING

    • Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow

      2009 - 2013
      Bachelor of Technology - BTech Electronics and Communications Engineering A

      Activities and Societies: NA Passionate and results-oriented Associate Manager Training with a proven track record in driving performance excellence within the dynamic realm of telesales. Leveraging 8 years of experience, I specialize in designing, implementing, and delivering comprehensive training programs tailored to optimize team productivity and elevate customer satisfaction.🚀 Key Skills & Expertise: Training Program Development & Implementation Sales Techniques & Strategies… Show more Passionate and results-oriented Associate Manager Training with a proven track record in driving performance excellence within the dynamic realm of telesales. Leveraging 8 years of experience, I specialize in designing, implementing, and delivering comprehensive training programs tailored to optimize team productivity and elevate customer satisfaction.🚀 Key Skills & Expertise: Training Program Development & Implementation Sales Techniques & Strategies Performance Analysis & Enhancement Coaching & Mentorship Communication Skills Enhancement Customer Relationship Management (CRM) Team Leadership & Motivation Learning Management Systems (LMS)Experience Highlights:➡️ Training Program Development: Spearheaded the design and execution of innovative training modules focused on refining sales techniques,objection handling, and customer-eccentric approaches.➡️ Mentorship & Leadership: Provided hands-on guidance and mentorship to a diverse team of telesales. Show less

    • Institute of Technology & Management

      2009 - 2013
      Bachelor of Technology (B.Tech.) Electronics and Communications Engineering FIRST

      Activities and Societies: EVENT ORGANISER PRESIDENT OF ITMMOTRONICS SOCIETY STUDIED B.TECH

  • Experience

    • UTKARSH EDUCORP

      Jul 2013 - Apr 2014
      OPERATION EXECUTIVE

      > Monitoring marketing activities like branding, advertisements, conducting seminarsBranch administration activities.> Monitoring the follow-up & conversion of existing inquiries.> Maintaining student’s database and supporting demand generation.

    • Mera Food Choice Pvt Ltd

      Nov 2013 - Feb 2014
      Content Developer

      >Monitoring marketing activities like branding, advertisements. > Maintaining the Customer's database and supporting demand generation.

    • Mahendra Education Pvt. Ltd.

      Jun 2015 - now

      > Administers and processes all Petty Cash transactions within the parameters of policies and procedures> Prepares Reimbursement Claims on a weekly basis> Prepares vouchers related to various revenues and expenses> Performs other related duties as assigned by the Supervisor> Project Management> Business Analysis> MIS Reporting & Documentation>Implementation of Ticketing Portal>Maintained excellent attendance record, consistently arriving to work on time along with all Team members>Directed technological improvements, reducing waste, and business bottlenecks.>Oversaw daily administrative operations, including Target vs Achievement, Student & Employee Grievance, Marketing Activity, etc.>New Software and New Employee training Via LMS >Team Management Show less > Functional Responsibilities Include: Operations, Strategic Planning, Risk Management, Quality Assurance, Information Systems, and General and Administrative.> Monitoring marketing activities like branding, advertisements, conducting seminarsBranch administration activities> Manage the team; including target setting and monitoring performance against the defined goals/ metrics and take corrective action wherever required>Supervised team of 65 in Branch as well as Cluster for Business Development, Target, B2C Marketing, Direct Marketing, etc activities.>Achieved top sales in the company , growing quarterly revenue by 90 Lac. Show less

      • Deputy Manager

        Jun 2019 - now

      • Zonal Business Manager

        Apr 2023 - Oct 2023

      • Assistant Manager

        Jun 2015 - Jun 2019

    • Adda247

      Jul 2023 - now
      Manager

  • Licenses & Certifications

    • Assessor CCE-Relationship centre

      Electronics Sector Skills Council of India
      Nov 2020

    • Trainer Solar Panel Installation Tchnician

      Electronics Sector Skills Council of India
      Nov 2019

    • Trainer Field Technician Computing And Peripherals

      Electronics Sector Skills Council of India
      Dec 2019

    • Course on Computer Concepts

      NATIONAL INSTITUTE OF ELECTRONICS & INFORMATION TECHNOLOGY (NIELIT)
      May 2018

  • Volunteer Experience

    • Cultural Representative

      Issued by Institute of technology and management maharajganj on Aug 2011
      Institute of technology and management maharajganjAssociated with Manish Kumar Dube