Ryan Ishida, CSM

Experience

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  Nth Insurance Agency

  May 2005 - Aug 2006

  Multimedia Specialist

  • Created a Flash based website and marketing tools.• Designed a simple, easy to use interface to streamline the process of creating customized presentation materials for sales agents using Excel and VBA, cutting down the creation time from 4-8 hour (depending on complexity) to less than an hour.• Trained co-workers on additional functionality of the company’s existing software to help fully utilize all tools available.

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  XO Group Inc.

  May 2006 - Oct 2010

  • Scrum Master for the company’s first Agile team. Created the basic guidelines that transitioned the company to an Agile workflow.• Managed the timing and delivery of multiple projects by working closely with both business and engineering teams to ensure projects remained on track, functionality was delivered as expected, and launch dates were met.• Project Manager and main point of contact for projects involving the company’s two largest retailers, Macy’s and Bloomingdale’s, as well as other partners including Crate & Barrel, Target, and Amazon.com.• Worked closely with partner companies to keep site placements and information accurate and up to date. Show less

  • Producer / Project Manager

    Oct 2006 - Oct 2010

  • Production Assistant

    May 2006 - Oct 2006
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  The Portal Group - On Assignment at Toyota Motor Sales, USA

  Nov 2010 - May 2012

  Interactive Project Manager

  • Application lead for the Toyota Owners site. Managed projects which involved collaboration between multiple development and creative vendors, both on and off-site.• Researched and created a new process flow utilizing an existing issue tracking system (JIRA) to provide the status of multiple projects. Clients used this new process to get notifications of updates and pull ad-hoc reports immediately, without having to request the information.• Managed the full reskin of the Toyota Owners site through testing and deployment.• Managed multiple features of the full Toyota Owners site redesign, from requirements to launch.• Worked closely with the client to discuss initiatives and priorities, resource allocation, requirements gathering and vendor selection.• Researched possible vendors for new projects, created SOR’s, help to facilitate RFP’s, and reviewed proposals with business leads.• Reviewed, negotiated, and submitted all vendor contracts for business and legal approval, which included SOW’s, Service Requests, Change Orders, and Umbrella Agreements. Show less

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  StudyMode

  May 2012 - Jan 2015

  • Developed and implemented processes and procedures to transition the company to an Agile environment.• Researched and implemented bug and time tracking software including Redmine and JIRA for both on and off shore teams.• Generated year end reports for resource allocation for all projects. • Was the company’s first Project Manager & Scrum Master, in charge of managing all projects, both desktop and mobile (iOS and Android), timelines and deliverables.

  • Director, Project Management

    Sept 2013 - Jan 2015

  • Project Manager / Scrum Master

    May 2012 - Sept 2013
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  MXM (Meredith Xcelerated Marketing)

  Jan 2016 - Jun 2018

  Sr. Project Manager

  • Managed the full redesign of the Ford Search Inventory application, which included working with multiple vendors for design, development, testing and release. Took over the project when it was 3 months behind schedule and worked with developers and resource managers to have it delivered it on time and within budget.• Implemented a new process where clients have more visibility to their in-progress projects, and can quickly adjust priorities based on schedules, estimates, funding and requirements.• Work closely with management and clients to find the best balance between time, costs, and quality for all upcoming projects.• Review SOW’s to determine what categories client requests fall into, and ensure projects don’t run over budget. Show less

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  Augmently, Inc.

  Jul 2018 - Oct 2018

  Vice President Operations

  • Managed all company projects and was the first point of contact for most clients.• Managed all designers, developers and project managers.• Helped to develop a process of backlog planning and project management.

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  RPA

  Feb 2019 - Aug 2019

  Senior Digital Producer

  • Managed the ADA (Americans with Disabilities Act) compliance project for the Honda motors site, including development, resource allocation, content authoring and release scheduling.• Worked with third-party ADA experts to determine the best course of action for various violations, and ensure the updates made were compliant.• Reviewed major violations with multiple internal teams to provide explanations and examples as to why specific items were issues.• Provided recommendations for future enhancements for ADA compliance. Show less

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  Mindgruve

  Dec 2021 - now

  Senior Project Manager

  • Worked with multiple in house and third-party cross-functional teams (design, development, analytics and media) to lead the planning, scheduling, resource allocation and QA testing of one of the agency's largest client's website redesign.• Assisted with managing a major database migration for another of the agency's largest clients, and ultimately took the lead by successfully getting the project back on schedule by holding daily internal meetings to review the quickly changing client priorities and putting together a remaining features list with hours estimates to help the client determine which would take priority. Show less