Samantha Scheper

Experience

• 

  Honda of Essex

  Sept 2003 - Sept 2004

  Receptionist
• 

  Madison Honda

  Sept 2004 - Jun 2007

  Accounting Clerk

  • Conducted precise data entry and validation processes.• Managed sales compensation, commissions, and calculations.• Skillfully handled proprietary data with a focus on accuracy and confidentiality.• Resolved financial data disconnects through thorough analysis and corrective actions.• Prepared comprehensive inventory management reports.• Ensured accurate alignment of proper add-on equipment costs to all stocked vehicles.• Managed the processing of interstate motor vehicle registration procedures. Show less

• 

  Aeropostale

  Jun 2007 - Mar 2016

  • Oversaw all operational processes and addressed facilities maintenance issues for the Aeropostale Corporate Office in Lyndhurst, NJ.• Reported to the Director of Strategic Projects, collaborating with high-level executives and VPs on a daily basis.• Managed reception duties, including handling conference room requests and serving as the point person for conference room AV-related issues.• Coordinated all aspects of New Hire Materials and set up for corporate employees and district managers.• Managed and coordinated both internal and external shipping and receiving operations.• Handled all vendor relationships and invoicing pertaining to the NJ Office.• Managed office equipment, including Xerox, Pitney Bowes, Aramark, etc.• Coordinated the monthly Mailpack Program, involving interoffice data shipment to all Aeropostale stores nationwide. This required close collaboration with several departments within the organization and external vendors.• Co-managed UPS & Xerox accounts with the Sr. Director of Procurement Operations, involving tasks such as RFPs, budgeting, account management, and liaison between national reps and Aeropostale.• Collaborated with the Events Department on all in-house events and corporate meetings, overseeing setup and execution.• Successfully managed and executed the relocation of the office from Wayne to Lyndhurst under the direction of the VP of Operations, serving as the main lead. Show less • Orchestrated the coordination of all New Hire District Manager Materials.• Ensured the currency of the District Manager Database through monthly updates.• Provided support to the Communications & Operations departments.• Collaborated with the Director of Strategic Projects in allocating and compiling payroll hours, also coordinating prize shipments for storeline employees.• Assisted the Events Department in preparing all meeting materials and packing for large-scale company meetings. Show less • Played a key role in contributing to the development of recruiting strategies and efforts.• Identified potential candidates through both established and newly identified channels, including campus outreach, job boards, referrals, database mining, organizations, and search firms.• Managed a high volume of online applications, ensuring thorough and efficient processing.• Conducted comprehensive reference and background checks on final candidates.• Provided valuable assistance to the recruiting staff during job fairs and recruiting events as required.• Undertook various administrative tasks in support of company-wide recruiting efforts, encompassing database upkeep, event logistics, document production and copying, and candidate correspondence.• Supported the overall efforts of the field towards compensation growth. Show less

  • Assistant Office Manager

    Oct 2010 - Mar 2016

  • District Manager Support Assistant

    Feb 2010 - Oct 2010

  • Field Recruiting Assistant

    Nov 2008 - Feb 2010

  • Receptionist

    Jun 2007 - Nov 2008
• 

  The Windlass

  Mar 2016 - Mar 2020

  Position Summary: Responsible for coordinating office operations and procedures to ensure organizational effectiveness and efficiency. Oversee all components within the restaurant to ensure proper functioning and consistent high standards.• Participated in floor operations, demonstrating expertise in service, menu, and rules and guidelines.• Hands-on manager, consistently striving for the perfect guest experience.• Assisted the General Manager with marketing, menu concepts, financials, budgeting, property management, and human resources. Show less Position Summary: Organized and coordinated office operations for optimal organizational effectiveness and efficiency as the Office/Assistant FOH Manager. Played a pivotal role in ensuring that all facets of the restaurant functioned seamlessly, guaranteeing the restaurant's optimal representation to the public at all times, operating flawlessly and consistently.Key Responsibilities:• Actively participated on the floor as needed, showcasing expertise in all aspects of service.• Demonstrated the ability to identify and address any issues within the restaurant promptly. Adept at directing and delegating actions to solve problems or jumping in if necessary.• Maintained proficiency in menu details, service protocols, and rules and guidelines provided by upper management.• Functioned as a hands-on manager, consistently striving for the perfect guest experience by monitoring all elements of the dining experience: atmosphere, food, and service.• Maintained a proactive, positive, and "in-charge" attitude, vital for effective management and guest satisfaction. Show less

  • Front of the House Manager

    Mar 2017 - Mar 2020

  • Assistant Front of House Manager

    Mar 2016 - Mar 2017
• 

  Live the Lake NJ- Alice's & The Windlass Restaurant

  Mar 2020 - Feb 2022

  Director Of Operations

  Position Summary: Charged with the comprehensive organization and management of restaurant operations, I ensure organizational effectiveness and heightened productivity. My role extends to overseeing all internal components within the establishment, optimizing functionality to guarantee the restaurant's optimal representation to the public on all fronts, consistently operating efficiently and in alignment with industry standards.Key Responsibilities:• Develop and manage a diverse staff of 50-100 employees, demonstrating proficiency in human resources, information technology, restaurant applications, point-of-sale systems, and audio-visual systems.• Employ advanced troubleshooting and preventative measures while fostering effective communication with affiliates to collaboratively resolve operational issues, maintaining consistent efficiency.• Utilize an intuitive and inquisitive mindset to persistently enhance restaurant operations through the review, improvement, and implementation of innovative policies, procedures, and technology.• Actively participate on the floor during service, leveraging expertise in all aspects of service, staff management, and back-office operations.• Swiftly identify and address problems, ensuring immediate resolution or effective delegation of actions.• Maintain a deep understanding of the menu, service protocols, rules and guidelines, and internal systems, contributing to a hands-on approach to continuously cultivate the perfect guest experience.• Collaborate with the Executive Director, COO, and owner on key aspects such as marketing, menu concepts, financials, budgeting, property management, and human resources, demonstrating a holistic involvement in back-office and internal systems and operations. Show less

• 

  CocoLuxe Fine Pastries

  Feb 2022 - now

  Operations Manager

  Position Summary: Collaborate with the owner on marketing, menu concepts, financials, budgeting, property management, inventory, food cost, website management, human resources, and all back-office and internal systems. Responsible for optimizing bakery operations to ensure efficiency, functionality, and high standards for public representation.• Developed and managed internal systems and operations, demonstrating expertise in human resources, information technology, bakery applications, point-of-sale systems, and audio-visual systems.• Proactively troubleshoot and communicate with affiliates to resolve issues, ensuring consistent operational efficiency.• Drive continuous improvement by reviewing, enhancing, and implementing innovative policies, procedures, and technology.• Hands-on approach to daily operations, ensuring optimal representation of the bakery to the public. Show less