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Abhishek Mitra

Abhishek Mitra

Process Associate

Followers of Abhishek Mitra120 followers
location of Abhishek MitraBengaluru, Karnataka, India

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  • Timeline

  • About me

    Professional

  • Education

    • DAV Public School

      -
      10th AISSC

    • CMJ University

      2010 - 2012
      B. Com

    • NTTF-IT Centre

      2007 - 2008
      IT Enable Service

    • Industrial Technical Institute

      2004 - 2006
      Mechanic Motor Vehicle

  • Experience

    • I-DATA NTTF Integrated Services

      Aug 2007 - Jul 2009
      Process Associate

    • Concentrix

      May 2014 - now

      Skilled in Client Services Management, Business Process, Project management, Business Analyst, Program management, CRM, Reporting, Training, Audit, Database Management. Skilled in managing and interacting with various clients.

      • Professional

        Feb 2023 - now

      • Business Specialist

        Jan 2020 - Feb 2023

      • Lead - WFM Reporting - Client Services Management

        May 2014 - Jan 2020

  • Licenses & Certifications

    • ITIL Foundation

      EXIN your ICT competence partner

    • Advance excel

      Microsoft