Dilip Krishnan

Dilip Krishnan

Customer Service Representative

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location of Dilip KrishnanBengaluru, Karnataka, India

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  • Timeline

  • About me

    Senior Relationship Manager at American Express

  • Education

    • Bharatiya shiksha parishad Lucknow uttar Pradesh

      2009 - 2011
      Bsc computer science Computer Science

      Na

  • Experience

    • Ibm Daksh Businss Services P Limited

      Dec 2009 - Mar 2011
      Customer Service Representative

      Na

    • Accenture

      Apr 2011 - Nov 2011
      Senior Customer Service Representative

      Na

    • Ocwen Financial Corporation - US

      Nov 2011 - Jun 2012
      Customer Service Representative

      Na

    • Standard Chartered Bank

      Nov 2012 - Jan 2015
      Senior Analyst

      Joined as senior customer care associate in two years got one promotion with which was designated as senior analyst,, job was to handle escalation calls wherein we use to provide the end to end resolution and also mentor the employee on OJT

    • Kotak Mahindra Bank

      Jun 2015 - Jan 2016
      Relationship Officer

      Na

    • American Express

      Jun 2016 - now
      Senior Relationship Manager

      Joined as senior relationship offcer ,two years got two promotions , currently working as a senior relationship manager , the role includes sales , account management , servicing the top customers, acquiring premium clients also mentoring team members

  • Licenses & Certifications