Colleen Sovey

Experience

• 

  Metcalfe's Sentry

  Jul 2008 - Oct 2008

  Utility Clerk

  Bagging groceries, cleaning bathrooms and break rooms

• 

  Rupena's Fine Foods

  May 2010 - Aug 2010

  Deli Associate

  Preparing orders for customers, making sandwiches, maintenance, opening and closing of the deli

• 

  Acosta Sales & Marketing

  May 2011 - Aug 2011

  Retail Merchandiser

  Helped create visually appealing retail setups and displays and Produced greater sales by providing point-of-purchase

• 

  Follett Higher Education Group

  Sept 2011 - Jan 2014

  Bookstore Associate

  • Operated cash register for merchandise and textbook sales• Took inventory of new books and merchandise• Participated in labeling and restocking of all books and merchandise• Maintained clean store environment• Assisted customers with any questions or searches for textbooks

• 

  Sodexo

  Oct 2011 - May 2013

  Student Manager

  Guiding student workers with their specified tasks during meal times and closing time, running food from the kitchen to the cafeteria, helping serve food when needed

• 

  Cold Spoons Gelato

  Jun 2012 - Aug 2012

  Server

  Serving gelato to customers, preparing espresso drinks, managing the till at the beginning and end of the shifts, maintenance

• 

  Jules Coffee House

  Apr 2013 - Aug 2014

  Barista/Server

  • Brewed and prepared coffee/espresso drinks for customers• Performed opening and closing duties• Baked cookies, scones and other baked goods• Stocked kitchen and front-of-house supplies and goods

• 

  Bodega Brew Pub

  Aug 2014 - May 2015

  Bartender/Server

  • Provided customer service to bar and pub patrons• Communicated effectively with cooks and bartenders to stay on top of orders • Applied knowledge of craft beer to help fulfill customer orders• Performed opening duties, including stocking beer cooler, preparing sangria when needed, wiping down tables, and updating tap lists• Stocked and replenished bar supplies

• 

  Pearl Street Brewery

  Aug 2014 - Apr 2017

  •Managed planning and execution of events•Supervised design and development of sales and marketing collateral•Lead social media efforts, web updates and communication strategy•Coordinated meetings and off-site event support • Prepare beers and snacks for bar patrons• Interact with customers and take merchandise, food, and drink orders • Perform opening and closing duties to ensure that the Tasting Room remains clean• Restock and replenish bar supplies• Change kegs and update taps when needed• Market and sell Pearl Street products at local and regional brew fests, tastings, and other brewery events

  • Administrative Marketing Assistant

    Apr 2015 - Apr 2017

  • Bartender

    Aug 2014 - Apr 2017
• 

  Yosemite Conservancy

  Apr 2017 - Nov 2017

  Sales and Information Assistant

  •Provided a high level of customer support and retail management•Facilitated inventory tracking system and managed merchandising resets•Connected visitors with vital resources and engagement opportunities•Collaborated with team members to ensure a smooth and efficient visitor experience

• 

  Barriques

  Dec 2017 - Apr 2018

  Cafe Lead

  •Provided consistent, friendly and efficient support to customers and team members•Helped all aspects of food service operations from preparation to execution•Maintained inventory records and supervised delivery process

• 

  Wisconsin Brewing Company

  Mar 2018 - Dec 2018

  Bartender

  •Excelled at providing efficient support to customers in a fast-paced environment•Leveraged interpersonal skills to create a friendly experience for customers and team•Provided support for food and beverage maintenance, as well as opening and closing duties

• 

  Destination Madison

  Apr 2018 - Sept 2022

  •Develop and execute partner servicing strategies•Lead efforts to produce content-rich programming for partners•Manage communication plan for partners and community stakeholders•Lead and optimize CRM database entry, updates and reporting methods•Collaborate cross-departmentally on key marketing and website initiatives•Coordinate committee meetings, team outings and partner programming

  • Partner Relations Consultant

    Jul 2022 - Sept 2022

  • Partnership Manager

    Apr 2018 - Aug 2022
• 

  Visit Estes Park

  Aug 2022 - Jun 2024

  Community Relations & Sales Manager
• 

  Simpleview

  Jun 2024 - now

  Customer Success Manager