Philip So

Experience

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  Wen Loy Chinese Restruant

  Jun 2005 - Aug 2005

  Waiter

  -Check with customers to ensure that they are enjoying their meals and take action to correct any problems. -Escort customers to their tables. -Explain how various menu items are prepared, describing ingredients and cooking methods. -Prepare checks that itemize and total meal costs and sales taxes.-Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.-Stock service areas with supplies such as coffee, food, tableware, and linens.

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  The University of Texas at San Antonio

  Oct 2009 - May 2010

  Student Assistant

  The job of being a student assistant in working for the University Center was to work as a group with the other assistants to ensure the facility was maintained. Directing and building a relationship with students and non-students for a better experience in the University Center. Promoting a positive and clean environment for student life. • Maintained positive relations with University Center guests, event sponsors, students, and service providers.• Provide excellent customer and hospitality service through mutual respect, friendliness initiative, timeliness of service and going the extra mile.• Maintained a clean workspace, public areas and office area.• Notifying students and guest of upcoming events• Providing services and amenities: an audio technician, on the scene technology troubleshooting (projectors, laptops, etc…), setting up stages and positioning table and chairs, assisting event floor planning and other various tasks. Show less

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  ROY MAAS YOUTH ALTERNATIVES, INC.

  Jul 2013 - Mar 2021

  Night time, Residential Specialist Supervisor

  *Changed to the Night-Time Supervisor Specialist from Residential Specialist Supervisor (April 2015 to April 2018). *Promoted to Residential Specialist Supervisor from Residential Specialist (August 2014 to April 2015)*Residential Specialist (July 2013 to August 2014), I left for school then came back to the agency, March 2015 and was trained and promoted to Residential Specialist Supervisor in April 2015.The common responsibilities of the job would be: -Supervising and guiding residents while introducing real-world situations. -Recording the behaviors of the resident’s and detail their interactions to help build the residents treatment plan.-Document the resident’s medication and offer suggestions to the therapist and managers in adjusting the resident’s medicine regiment.My noticeable responsibilities of a supervisor are:-Make a daily schedule for the specialist so the residents are able to follow for that day.-Administer the resident’s personal medication.-Relay critical information to other staff and report to the manager about the shift.Some important role as a night shift supervisor:-To check and correct the accuracy of the resident’s documentation.-Fill out an order form for resident’s medication-Check on residents during the night time.-Note any appointment for the resident on the calendar. Show less

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  San Antonio ISD

  Apr 2015 - Aug 2017

  Substitute Teacher

  As the role of a Substitute teacher, I can teach and have understanding knowledge of a wide array of the sciences consist of: Biology, Physics, Chemistry, Geology, Ecology, etc.-The acting teacher in absence of the primary educator. -Follow and continuing the programmed lesson the regular teacher left off.-Provide excellent customer service to students by answering questions and concerns.-Recognizing and addressing behaviors with students along with informing teacher and administration.-Adjust lesson plans to deliver and connect the lesson at hand to the student.-Supervise and enforce the rules of the school along upholding high expectations of students.-Maintain the classroom to its high standards.-Determine appropriate consequences of negative behaviors along with written reports for teachers. Show less