Ahmed Khan

Experience

• 

  SUI SOUTHERN GAS COMPANY

  Oct 2017 - Jan 2018

  Information Technology Trainee

  Troubleshoot operating system, network connectivity and end user problemsInstallation computer hardware , software windows Basic web development update, Oracle queries and ERPTo survey for monitoring, installation, configuration and complains with IT officersSupporting the industries where Enterprise hardware installed and providing the services as a solution even on extended hour details are as appended below;• Troubleshoot operating system, Network connectivity and end user problems.• Installation Windows, Computer software, and also installation of computer hardware. Also support all types of problem related to LAN.• Drivers & Firmware Installation and Update• Provide support to all clients/users and keep a track record Show less

• 

  Royal Cyber Inc.

  Sept 2019 - now

  Senior IT infrastructure Engineer

  • Implementing Microsoft Intune on end users devices and troubleshooting the issueWorking on cloud based platform Azure| GCP|AWS & provide admin level support.Administrating Windows server Azure AD, DNS, DHCP, FTP• Manage all cloud subscription & access request for many cloud different platform Administration of Microsoft Office 365 & Exchange hosting also manage 1500+ Mailboxes• Microsoft defender for security as well Administrating the ESET anti-virus • Management of LAN & WAN on Cisco Firewall, Router & Cisco Switches• All kind of Laptop/PC Support to more than 1500 Users. (Foreigners & Local Staff)• Anti-Virus updating and maintaining reports on regular basis• Maintaining firewalls, virtual private networks and email security• Administration of the Atlassian JIRA, Confluence , Bitbucket SoftwareOnboardings/Offboarding on daily basis.• Installation, Configuration and Troubleshooting of Servers and Storage• Install, configure and maintain operating systems, application software and system management tools• Install, maintain, and support server, desktop, notebooks, network and other commonly used application (windows server and Client, MS office)• Installation, Configuration and Troubleshooting of NVR and IP based cameras• Support LANs, WANs, Internet, and intranet system• Vendors dealing Purchasing Show less