Ricardo Martins Dos Santos

Experience

• 

  Portugal Telecom

  Oct 1998 - May 2000

  Technical Manager for Outsourcing Solutions

  FunctionsIntegrated in the Outsourcing Communications Solution Department, responsibilities focused on managing all technical aspects of a data network provided by PT Prime under Outsourcing to ensure compliance of 99.9% availability overall contracted by the client. http://www.ptprime.ptWith the experience gained by implementing several telecommunication projects, I was involved in setting up and launching several projects providing networking solutions under the outsourcing contracts for large scale clients. Projects Designing and implementation of large telecommunication networks under outsourcing contacts for large scale clients with more than 100 sites in Portugal and international locations. In collaboration with the Marketing department and in response to customer requests, we developed several new products to provide customers of PT Prime tools to enable them to check the status of their data networks.  Construction and supply management tools to data networks HelpDesk PT Prime, for supervision of customer networks under the Outsourcing. These tools were configured according to the contracted service levels for each customer and the characteristics of each network. Specific training to all members of the HelpDesk PT Prime on network management tools of data. Show less

• 

  Jerónimo Martins

  Jun 2000 - Dec 2005

  Head of Communications and Security

  FunctionsThe Jerónimo Martins is the leader in the Portuguese distribution market with more than 350 stores in Portugal and 3 large distribution centers. This company is also present in the Polish market with more than 1000 stores and several distribution centers. http://www.jeronimomartins.pt/ Ensure all communications services and enterprise security in accordance with the operational forecasts and budgets prepared. Respond to all communications needs imposed by the business and the best technical and financial settings. Provide support to all projects involving needs at the level of communications infrastructure. Control the quality of telecommunications service under the outsourcing contract to provide data and voice communication services to a global network availability of 99.9%.Projects Renegotiation of the outsourcing contract to provide data communications services where it was possible to achieve a 15% reduction in annual costs while modernizing existing solution according to new needs. Through the development and implementation of a policy of strict cost control was possible to achieve a reduction of ~ 30% of the cost of voice communications (mobile and fixed).  Renegotiation of existing technical solutions for Radio Frequency infrastructure and equipment for all stores and distribution centers. Definition and implementation of Disaster Recovery solution for the area of Communications. Revaluation of wireless network infrastructure solutions and security for all stores and definition of future strategy developments. Developing the architecture for information security throughout the organization. Show less

• 

  Altarimi Lda

  Jan 2006 - Apr 2013

  General Manager and Owner

  Real Estate Investment Management in rehabilitation market of Porto Downtown and Historic Centre.Our current leading project is about converting and old building in the Historic Centre to a shopping centre for tourists. This project is called MercaDoInfante Market.

• 

  Modelmatrix Lda

  Jan 2008 - Apr 2013

  General Manager and Owner

  Modelmatrix has 2 business areas, restaurants and holiday apartments.PIMMS Café Restaurante is a modern restaurant situated in the historic centre of Porto city and serves Portuguese and International food. It also provides events services with catering and rooms for groups and workshops.Oporto City Flats is a brand of Modelmatrix Lda for the vacation apartments business area. Oporto City Flats manages mopre than 50 holiday apartments in Porto city.

• 

  MSBC – Sociedade de Mediação Imobiliária Lda

  Jul 2008 - Jan 2010

  MSBC – Sociedade de Mediação Imobiliária – 2008 a 2010

  Sócio Gerente e Diretor Técnico Gestão de negócios de mediação dando garantia técnica no licenciamento da mesma.

• 

  Grupo Trirumo

  May 2013 - now

   Centralização da gestão das filiais aumentando o rigor financeiro e estocástico da empresa. Reestruturação da Direcção Comercial sendo criados novos canais de venda através do reposicionamento a coleção de sistemas de caixilharia oferecendo ao mercado soluções inovadoras. Reestruturação do Dep. Técnico aumentando a capacidade de resposta em 100%. Redefinição da estratégia de vendas pós COVID com um aumento das vendas de 50%. Sucesso no reposicionamento das vendas da empresa no segmento da grande obra desenvolvendo parcerias com fornecedores líderes mundiais em sistemas de caixilharia. Show less  Responsável pela estrutura operacional da unidade fabril de Lacagem e Anodização em Luanda do Grupo Trirumo com produção e distribuição a nível nacional. Reformulação do modelo de produção com a duplicação da capacidade de produção efetiva, atingindo-se 80% da capacidade instalada. Implementação de metodologias que melhoria do controlo de qualidade que permitiram redução em 90% as reclamações de clientes. Renegociação dos contratos de fornecimento atingindo-se uma redução em cerca de 30% no preço permitindo um aumento significativo na competitividade das vendas do Grupo Trirumo. Show less

  • Director Geral

    Nov 2017 - now

  • Director Filial Benguela/Catumbela/Lobito

    Mar 2015 - Oct 2017

  • Diretor Fabril - TriAlumínios, Luanda 2013-2015

    May 2013 - Feb 2015